Customer Service Professional - Bilingual III
$24 per hourTemporary
Our client, a top banking client in Canada is looking to hire a
Customer Service Professional - Bilingual III X 8 Positions for their team with a contract for 1 year with potential extension or conversion to Permanent. This role is Hybrid. Tuesday/Wednesday/Thursday in the office for their Primary Location: Halifax Nova Scotia OR Montreal, Quebec OR Waterloo, Ontario.
Schedule Hours: Rotating work schedule a week at a time to accommodate customer calls from other time zones will be required (rotating start times between the hours of operation 8:00am - 12:00am AST /7:00am - 11:00pm EST Monday - Friday, and Saturday-Sunday 9am-9pm AST /8:00am - 8:00pm EST. Open 365 days per year). The Customer Service client base is Canada-wide. Flexibility is needed as client demand changes.
Training: will work 8am - 4pm during training period
Job Description
As a Customer Service Professional, you will be responsible for managing all aspects of customer service and addressing customer needs through inbound phone, email, and potential outbound follow- up services, all pertaining to Internal Bank's products. Must have strong interpersonal, customer service and communication skills.
Candidate Requirements/Must Have Skills:
- Call center experience
- 3+ Previous customer service experience in a contact center, retail environment or service industry.
- A continuous learner. Willing to learn new applications, products and services and stay up to date with knowledge articles.
- You have exceptional technical capabilities, research skills and your attention to detail is always a priority. With an ability to learn and navigate through various administration systems simultaneously.
- A solution driven mindset, problem solving and decision-making skills.
- Billigual - fluent in english/french
- Tech savvy
- Call center experience within bank environment or financial institution.
- You excel in a fast-paced, ever-changing environment while exhibiting a calm and professional manner.
- You are confident in your ability to learn and apply information quickly.
- You will contribute to building a supportive, diverse, and thriving workplace. Being a part of a high performing team, supporting one another.
- Reliable and accountable for meeting your key performance indicators.
Vacancy posted more than 2 months ago
Similar jobs that could be interesting for youBased on the Customer Service Professional - Bilingual III in Montréal, QC vacancy
$23.69 per hour
...Start date: July 22, 2026 Bilingual Customer Service Representative Permanent position in travel assistance within a dynamic international... .... • Opportunities for career advancement and professional development. • Financial assistance program for continuing...BilingualHourly payPermanent employmentFull timeWork at officeFlexible hoursRotating shift$23 per hour
Are you passionate about helping others and known for your professionalism? We are looking for a Bilingual Customer Service Representative to join the team of our client, a recognized leader in the insurance sector. In this key role, your mission will be to provide exceptional...BilingualFull timeContract workWork at officeRemote workMonday to friday$25 - $29.26 per hour
...lives of our Clients and advisors. The main function of a bilingual customer service representative is to provide assistance and resolve... ...to handle inbound calls and explain policies clearly and professionally. · Problem‑solving and analytical skills to assess...BilingualLong term contractFull timeContract workWork at officeImmediate startWorldwideMonday to fridayShift work$50k - $55k per year
Are you a people-first leader with a passion for coaching, collaboration, and customer excellence? We’re looking for a Bilingual Customer Service Supervisor to join a vibrant, customer-focused organization in the travel and lifestyle sector. In this fully remote role, you’ll...BilingualRemote workFlexible hoursShift work$58k - $102k per year
...largest 100% Canadian-owned and operated professional services firm in our country, we are proud to... ...and strengthening relationships with customer stakeholders Supporting workshops to... ...Positions based in Quebec: Bilingualism in French and English is required for...SuggestedPermanent employmentFlexible hours$25 - $27 per hour
...Job Responsibility: Client Service and Support Representative We are seeking responsible... ...hiring for, Processing Agent and Customer Service Agent. For both roles we provide... ...Recent graduates are encouraged to apply) Bilingualism in French and English (verbal and...BilingualHourly payLong term contractFull timeTemporary workFixed term contractRemote workRelocationMonday to fridayFlexible hoursRotating shift$27.79 - $34.73 per hour
...Description SUMMARY The Property Service Coordinator II is responsible for overseeing... ...entering client space. Communication/Customer Services: Prepares and communicates... ...software an asset. Licenses and/or Professional Accreditation ~ None required....BilingualHourly payFull timeContract workFor contractorsWork at officeImmediate start$27 - $33 per hour
...axé(e) sur les résultats pour notre client à Toronto/GTA, Montréal et Calgary. Titre du poste : Représentant ou Représentante bilingue, Service de traitement Il s'agit d'un poste contractuel, à temps plein et en mode hybride. Heures de travail : Du lundi au vendredi...BilingualFull timeSummer workLocal areaMonday to fridayRotating shift$45k - $55k per year
...Department: Customer Service Location: Montreal, QC Compensation: $45,000 - $55,000 / year Ce que nous faisons chaque jour pour donner... ...travail. Qui nous recherchons Le (la) Représentant(e) bilingue du service à la clientèle sera responsable d’offrir une...BilingualRemplacementFull timeApprenticeshipRemote workFlexible hoursDay shift$75.2k per year
...Voc collaborates with the Rehabilitation Service Specialists (RSSs) and other RSPs as... ...Certified Vocational Rehabilitation Services Professional (CVRP) or a Certified Vocational... ...Reliability Status. Preferred Criteria: ~ Bilingual (French / English) – considered an asset...BilingualFull timeContract workLocal areaWork from home- ...technologies, informatics, and service. With a focus on regulated,... ...,000 colleagues partner with customers to turn scientific challenges... .... Compétences Requises Bilingue français et anglais (lu, parlé... ...to both scheduled and urgent customer requests in compliance with...BilingualFull timeTemporary workWork at officeWorldwideRelocationFlexible hoursShift workRotating shift
- ...environment that promotes authentic employee and customer experiences and are guided by our... ...les jours fériés (le cas échéant) Le bilinguisme (anglais/français) est requis pour tous... ...early mornings (if required for the role) Bilingualism (French/English) is required for all...Part timeFlexible hoursNight shiftWeekend workDay shiftAfternoon shift
- ...pride in ensuring every member of our team feels empowered. You are the person who likes to set the tone for the customer’s experience. As a Customer Service Representative , you will create ease in a fast-paced, action-oriented role. You will enjoy the variety of...RemplacementFull timeWork from homeHome office
- ...Ranger Design is seeking a dynamic and customer-focused Customer Service Representative to join our team,... ...service fleets, and transportation professionals maximize vehicle safety, organization... ...of experience in a similar role. · Bilingual proficiency in both oral and written...BilingualWork at office
- ...modern world. We need talented passionate professionals who are dedicated to doing whats right... ...set up their businesses. As a Financial Services Associate in the Imperial Service Team youll... ...Bank Sales Business Communication Customer Service Digital Literacy Financial Products...BilingualFull timeBank staffFlexible hoursAfternoon shift
- ...interpersonal skills (both verbal and written) Bilingual, ability to communicate effectively both... ...Ability to ensure timely resolution of customer inquiries, concerns and problems... ...offering weekly LCL (less-than-container load) services worldwide. See following link to view...BilingualFull timeWork at officeWorldwideOverseasMonday to fridayShift workDay shift
- ...chez Day & Ross. Superviseur – Service à la clientèle Permanent –... ...de l’anglais requise. Bilinguisme (anglais et français) est nécessaire... ...at Day & Ross. Supervisor Customer Care Permanent Full-time... ...language skills required Bilingualism (English and French) is...Daily paidPermanent employmentFull time
$23 per hour
...passionné(e) par l'aide aux autres et reconnu(e) pour votre professionnalisme ? Nous recherchons un(e) représentant(e) au service à la clientèle bilingue pour rejoindre l'équipe de notre client, un chef de file reconnu dans le secteur des assurances. Dans ce rôle clé,...BilingualFull timeContract workWork at officeRemote workMonday to fridayDay shift$52k - $55k per year
...Montreal (Marché Central area), is looking for a dynamic Customer Service Agent to join their professional family. At this company, we don't believe in high... ...customer experience. Qualifications - Essential Bilingualism: Perfect command of both English and French (oral and...Long term contractLocal areaMonday to friday$21 per hour
We are looking for someone who is bilingual and flexible in terms of working... ...individual who can provide exceptional service at all times. As a champion of customer service, your key role will be to... ...Canada and internationally. Bilinguisme (français et anglais) requis, en...BilingualLong term contractWork at officeFlexible hours- ...technical challenges into concrete success for customers? Do you excel in front-end... ...Software Developer Intern to join our Professional Services team. Your mission? Work closely with our... ...deploying and implementing your work with the customer. Our Professional Services team...Full timeFixed term contractTraineeshipInternshipWork at office2 days per week
$69.4k per year
...-impact opportunity for a Design Quality III to lead design assurance efforts for a critical... ...space. This role requires a self-driven professional capable of independently managing complex... ...clients and partners. International customers and partners represent an important part...Hourly payLong term contractWork at officeWorldwideShift work3 days per week$50k - $55k per year
Vous êtes une personne axée sur les gens, avec un vrai talent pour le coaching, la collaboration et le service client de qualité ? Nous recherchons un·e Superviseur·e bilingue pour se joindre à une organisation dynamique, tournée vers la satisfaction client dans le secteur du...BilingualFull timeWork at officeRemote workFlexible hoursWeekend workDay shift$49.5k per year
...avez de la chance ! Nous recherchons des représentants du service à la clientèle bilingues qui souhaitent évoluer au sein d'une entreprise et avoir... ....****@*****.*** avec comme objet : Représentant bilingue du service à la clientèle Seules les personnes sélectionnées...BilingualPermanent employmentSummer workWork at officeWork from homeMonday to fridayDay shift$45k - $55k per year
...Customer Service Representative / Logistics Coordinator Représentant(e) service à la clientèle... ...trace shipments Respond quickly and professionally to customer inquiries Communicate... .... Si vous êtes organisé(e), bilingue, motivé(e) et prêt(e) à bâtir une carrière...BilingualPermanent employmentFull time- ...Role: Bilingual Service Delivery Manager - Azure Cloud Infrastructure Required Skills • Bilingual (English and French). • Strong... ...involving multiple stakeholders and vendors. • Experience in customer relationship management and managing service escalations...BilingualContract work
$40k - $65k per year
Customer Service Agent Position Description CGI – Payroll Services Centre (PSC) offers all-in-one cloud-based solution that simplifies... ...of local businesses within a dynamic team, with over 700 professionals and more than 62,000 customers! We are looking for a reliable...Work at officeLocal areaFlexible hoursDay shift- ...Bilingual Service Delivery Manager – Azure Cloud Infrastructure Location: Hybrid (3 Days/Week Onsite) Duration: 12 Months (Possibility... ...operational excellence, and maintaining high levels of customer satisfaction. The successful candidate must possess excellent...BilingualContract work3 days per week
$17 per hour
...nouveau vous, nouvelle carrière! Nous recherchons un Associé au Service à la Clientèle et aux Ventes passionné par la satisfaction de... ...salaire horaire! Wage: $17.00 per hour We are looking for Customer Service and Sales Associate with a passion to drive customer...Hourly payFull timeApprenticeshipWorldwideShift work$50.5k per year
...hire the right person to join an amazing team as a full time Bilingual Customer Relations Specialist. As a Bilingual Customer Relations Specialist... ...new members while maintaining the highest level of customer service -Actively participate in an ongoing learning environment...BilingualPermanent employmentFull timeWork at officeRemote workMonday to fridayFlexible hours1 day per week
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Professional - Bilingual III. Be the first to apply!
Related searches
- customer Montréal, QC
- bilingual government Montréal, QC
- bilingual Montréal, QC
- coordinateur - bilingue Montréal, QC
- bilingual dental assistant Montréal, QC
- bilingue anglais Montréal, QC
- représentant service à la clientèle bilingue Montréal, QC
- part time bilingual Montréal, QC
- comptable bilingue espagnol Montréal, QC
- teletravail bilingue Montréal, QC