Field Technology Engineer

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. We are hiring an Alliances Field Engineer to help our biggest partners (companies like Intel, Nvidia, Google, Dell, HP, Accenture, Tata and the like) understand and embrace our open source platform for themselves and their customers.

Our worldwide field engineering team apply expert insights to real-world customer problems, enabling the enterprise adoption of Ubuntu, OpenStack, Kubernetes, AI/MLOps and a wide range of associated technologies. Our team is also interested in business problems - building things reliably, efficiently and cost-effectively, and we have to learn to speak the language of our customers and their industries.

We help global companies embrace public and private cloud infrastructure, cloud native operations, and open source applications. For this team we are looking for several Alliances Engineers to support OEM (hardware manufacturers), GSI (global system integrators), ISV (independent software vendors), Channel partners and Public Cloud alliance partners. You will support various alliances and partners of Canonical to adopt our products and technologies, help business leaders to define joint go-to-market programs with partners from the technical standpoint.

We often say that our field engineers have 'the hardest job at Canonical' because customers can ask about any aspect of our solutions and products and expect a thoughtful, well-informed answer. We always want to do the best thing for our partners and customers, regardless of our company interests, and field engineers are the people we trust to ensure that is true.

Location : This is a home-based role, we are hiring worldwide.

Understand Ubuntu, Linux, networking and services in real-world environments

Architect cloud infrastructure solutions like Kubernetes, Kubeflow, OpenStack, Ceph, and Spark either On-Premises or in Public Cloud (AWS, Azure, Google Cloud)

Architect and integrate popular open source software such as PostgreSQL, MongoDB, Kafka, Cassandra and NGINX

Help partners to offer and architect joint solutions utilizing Canonical's technologies on top of the public clouds and in the data center

Design and publish joint Reference Architectures and perform technical validations with various partners

Prepare and run onboarding sessions/workshops with various partners' teams to promote Canonical products and solutions

If you have a passion for the latest open source technologies, cloud-native development, data center technologies such as Kubernetes and computer networking, you will love the Alliances Engineer role at Canonical.

Extensive experience with Linux (Ubuntu preferred), Kubernetes, Ceph, software automation

Experience designing and implementing solutions on top of public or private clouds

Python and bash understanding, troubleshooting skills

Fluent written and spoken English

Interest in customer-facing engagement, including pitching, demonstrating and understanding customer environment and needs

Ability to travel globally up to 30% of the time

Degree in Computer Science, Mathematics, Physics or related technical field experience

We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We balance our programs to meet local needs and ensure fairness globally.

Distributed work environment with twice-yearly team sprints in person - we've been working remotely since 2004!

Personal learning and development budget of USD 2,000 per year

Annual holiday leave

Maternity and paternity leave

Employee Assistance Programme

Opportunity to travel to new locations to meet colleagues from your team and others

Priority Pass for travel and travel upgrades for long haul company events

As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.

Diversity of experience, perspectives, and background create a better work environment and better products.