Sales Order & Office Administrator

Are you an experienced Administrative Professional with an eye for detail and an enthusiasm for getting things done efficiently? Are you friendly, calm under pressure and ready to support a sales team in the fast-paced, non-stop world of IT? Our expertise includes managed cloud, backup and replication, disaster recovery, security, and Microsoft 365 solutions. In the public cloud space, we specialize in migration, optimization, transformation, and cloud-first application consulting.
A fun, casual, and collaborative culture that embraces fresh ideas, innovation, and a strong customer-first mindset. Whether it’s taking care of vendor requests, processing orders, data entry, greeting office visitors, or restocking supplies, our Sales and Office Administrator is the one crossing the T’s and dotting the I’s to ensure nothing is overlooked. Experience supporting multiple sales executives is essential, as you'll be taking on a broad span of responsibilities in this role. Additionally, the ideal candidate will have experience with Salesforce and will be superb at building relationships with our team.
Work in conjunction with our US team to maintain accurate sales data in Salesforce and Kissflow

• Process vendor requests, prepare quotes for sales opportunities
• Manage shipping and receiving logistics, ensuring timely deliveries
• Support the renewals process to include data gathering and documentation
• Be a proficient, helpful and positive presence at the office
• Answer the main phone line and direct calls appropriately
• Create great first impressions to all our customers and guests
• Organize, order and stock supplies in kitchen, bathroom, conference rooms, etc.
• Adhere to budget when ordering supplies, catering, pantry items for office
• Handle all office equipment maintenance and service requests
• Review, edit and format drafts and finalized materials ensuring completeness, accuracy, compliance with policies and procedure and appropriate English usage including grammar, punctuation and spelling

2+ years of experience in an administrative or sales support role

• In depth knowledge of Microsoft Office 365
• Proficiency in Salesforce and Kissflow
• Know-how to coordinate several tasks/projects at once and pivot priorities easily
• Computer proficiency and ability to navigate through various web-based platforms with limited guidance
• An enthusiastic and friendly personality with exceptional customer service skills
• The ability to identify problems and find creative solutions
• applicants must be willing to work on location in our Ottawa office

Paid Time Off – Generous PTO and paid holidays so you can recharge, take care of what matters, and bring your best self to work
Health & Dental Coverage – Comprehensive insurance plans to keep you and your family healthy including EAP benefits

• Retirement Plan with Company Match – Invest in your future with our matched retirement savings program
• Casual, Supportive Culture – We keep things laid-back but focused, with a strong emphasis on teamwork and accountability
• Professional Development – Access learning opportunities, training programs and support for certifications to help you grow your career
• Give Back Together – Participate in group volunteer opportunities and community initiatives that align with our values
• A Place You’ll Want to Be – We’re building a team of great people doing meaningful work—and we have fun doing it

Opti9 provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, service in the military, or any other legally protected characteristic.