Service Desk Associate

Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.

Here, your work and ideas will contribute to building a flourishing organization. Access to the GreenShield+ telemedicine platform, including virtual consultations with healthcare professionals and pharmacy services
An employer that’s involved in the community
Teamwork and ongoing training
A comprehensive training program for all new hires
A student incentive program
Become a member of our service and returns team! Welcome our customers! Turn every interaction into a positive experience with your communication skills and commitment to great service. Greet customers warmly and ensure a good customer experience
Exchange or return merchandise according to company’s policy
Produce and balance the cash report at the end of each shift
Comply with policies and procedures regarding loss prevention, breakage of goods and health and safety
Excellent customer service
Cashier and customer service experience would be an asset

RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.