Sales Representative (E-Commerce) - Remote

Tele Sales Representative
Location: Remote Canada
Reports to: Sales Manager
Compensation: Competitive base salary + bonus structure
Position Overview
We are seeking a results-driven Tele Sales Representative to manage existing customer relationships while actively driving new business growth. This role is ideal for a highly organized sales professional who thrives on building long-term partnerships, managing reorders, and expanding product penetration within accounts. Key Responsibilities
● Account Management & Relationship Building
Maintain regular contact with existing customers to drive repeat business, strengthen loyalty, and support long-term account growth.
● Order & Replenishment Management
Proactively manage customer reorders to ensure optimal inventory levels and minimize out-of-stock situations.
Support in new product listings with partner accounts.
● New Lead & Customer Acquisition
Prospect and convert new accounts by targeting retailers already active within the category.
● Upselling & Product Education
Educate customers on product features, benefits, and category trends to expand basket size and increase SKU penetration.
● Selling Promotions & Programs
Execute promotional offers and sales programs to drive increased velocity, volume, and customer engagement.
● Customer Service & Issue Resolution
Resolve order, pricing, and service-related issues quickly and professionally to protect relationships and retention. Ideal Candidate Profile

• 3–5 years of sales experience , preferably in inside sales, account management, or B2B sales
• Proven ability to manage multiple accounts and priorities in a fast-paced environment
• Highly organized with strong time management and follow-up skills
• Results-driven mindset with a track record of meeting or exceeding sales targets
• Strong communication and relationship-building skills
• Comfortable using CRM systems and sales tools
• Proficiency in English is a must and French considered an asset.

Why Join Turning Point Brands
Turning Point Brands Canada is a high-growth consumer products business operating at the intersection of brand building, distribution, eCommerce, and regulated markets. Backed by experienced leadership, we develop and grow a diverse portfolio of category-leading products, with a strong focus on cannabis accessories and adjacent consumer segments. Our work spans go-to-market strategy, national distribution, pricing, and digital commerce—always with an operator mindset and a long-term view.
Working at TPB Canada offers a unique balance between stability and freedom. The organization is run with a builder mentality: ideas are encouraged, ownership is real, and people are trusted to take initiatives from concept through execution. Leadership is hands-on, direct, and intentionally low on politics. Autonomy is real, accountability is clear, and mistakes are treated as part of the process. Issues are addressed quickly, lessons are learned, and the team moves forward. For people who like moving quickly, improving how things work, and building something meaningful within a respectful, high-performance environment, TPB Canada offers the opportunity to do real work and grow fast.