Account Manager - Recruitment

At Rogers, we put our customers first in everything we do! We’re growing our Customer Experience teams and are looking for team members who are committed to showing our customers and Canadians that we support them through their journey. Our Customer Experience team is enthusiastic, empathetic, and moved to make a difference –we’re passionate about people and ready to provide the ultimate customer experience to our customers. The objective of the Rogers Major Accounts team including Shaw Satellite Direct is to increase Rogers’ presence, sales and penetration levels for all Connected Home and Products within our key markets.
The Account Executive will work independently and with colleagues from the Major Accounts team on key portfolios to ensure Rogers is fully leveraging all elements identified on marketing agreements in place.

Help to support product penetration and revenue generation for Satellite cable products and wireless
Work closely with cross-functional channels to drive lead volumes to the MDU field sales team if possible
Provide proactive and exceptional customer service by working collaboratively with other channels and triaging all customer related inquiries to the appropriate back-end teams
Build and conduct effective professional sales presentations to any MDU who requires Satellite TV services, ie, Retirement Homes, Long Term Care, Prisons and other key influencers to help enable access into MDUs
Manage client interactions using technology such as Microsoft Teams, phone, email, social selling, Salesforce applications and other unified communications
Create risk management assessments and provide real time field competitive intelligence
Work closely with Rogers/Satellite TV’s Engineering, Construction and Technical Operations teams within new construction and existing buildings.
Build and maintain relationship with key clients and companies through networking and involvement in industry associations.

Demonstrated relationship management

• Strategic thinking & Customer Focused
• Technology Driven (understand market trends)
• Proven aptitude for implementing sales strategies
• Proven funnel management experience
• Experience in data solutions selling and strategy
• Strong community knowledge and involvement
• Proficiency in the use of PowerPoint, Excel, Microsoft Teams
• Bilingual Verbal & Written(French & English)

To protect our people, brand and assets, a pre-employment background check will be conducted. Schedule: Full time
Shift: No Selection
Length of Contract: 12 Months
Travel Requirements: Criminal Record and Credit Check
Posting Category/Function: Sales & Account Management
To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite a minimum of four (4) days per week starting October 6, 2025, increasing to five (5) days per week effective February 2, 2026. We believe that in-person connection strengthens our culture and drives industry-leading performance.

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. For any questions, please visit the Recruitment Process FAQ .

Posting Notes: Rogers Business