Claims Adjuster -Full-time

Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. We have a full-time job opening as a bodily injury claims adjuster working out of our Scarborough Branch as a hybrid worker. Responsible for the investigation, evaluation, disposition and settlement of claims. In this position, you will be handling any of the following types of losses ~ General liability claims, Product liability claims, property damage, TP auto tort claims.

Exercises proper judgment and decision making to analyze the claims exposure, to determine the proper course of action and to appropriately settle the claim.

Interacts extensively with various parties involved in the claim process.

Negotiate with solicitors and directly with parties to resolve claims within authority granted.

Ability to think critically, solve problems, plan and organize activities, serve clients, negotiate, effectively communicate verbally and in writing and embrace new challenges.

Handles claims consistent with our clients and corporate policies, procedures and “Best Practices” and in accordance to any statutory, regulatory and ethics requirements.

Documents and communicates all claim activity timely and effectively and in a manner which supports the outcome of the claim file.

Analytical skills necessary to make decisions and resolve issues inherent in the handling of claims.

Ability to successfully negotiate the settlement and disposition of claims including the ability to interpret related documentation. Negotiate with solicitors and directly with parties to resolve claims within authority granted.

Strong understanding of Microsoft Office programs, like Word, Excel and PowerPoint

Exceptional customer services skills required

College/University degree or equivalent work experience preferred.

Minimum of 5 years Bodily Injury Claims experience

Experience working in commercial lines claims and retail claims environment would be an asset.

Fully licensed in all provinces in which claims are being handled or able to be licensed. – The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)