Host/Hostess Seasonal Fulltime

Workplace : 1050 De La Gauchetière St W, Montreal, QC H3B 4C9
Status : Full-time - Seasonal
Salary : $24.28 per hour
Acquired by Tidan in 2018, this hotel is located in the heart of the metropolis of Montreal. The Marriott Château Champlain is a 1-minute walk from the metro, accessible through an underground passage adjacent to the Bell Centre and also via 1000 De La Gauchetière. This iconic Montreal hotel, with its 36 floors, 614 rooms, 13 suites, and 25 meeting rooms, was completely renovated in 2021 and can accommodate up to 1000 guests. If you are seeking a modern and stylish work environment, join the inspiring team of one of the largest downtown hotels in Montreal.
Reporting to the restaurant supervisors, the host or hostess plays a crucial role in welcoming and guiding customers within our establishment. As the first person customers encounter, the host or hostess embodies the image of our company by providing a warm and professional welcome. Responsible for ensuring an exceptional customer experience from the first contact, the host or hostess contributes to creating a welcoming and friendly atmosphere. By closely collaborating with the service team, the host or hostess ensures a smooth transition between customers' arrival and their seating at their table, thus playing an essential role in the overall success of our establishment.

Greet customers upon arrival and escort them to their table.
Take reservations by phone, online, or in person and accurately record them.
Organize waiting lines and manage customer wait times.
Respond to customer requests and resolve issues in a professional and courteous manner.
Previous experience as a host/hostess.
Follow hygiene and cleanliness standards and procedures.
Sales and customer service skills.
Knowledge of the local area and tourist points of interest.
Bilingual in French and English, as we serve an international clientele.
Experience in hosting in high-volume restaurants/terraces.
Provide impeccable customer service.

Languages : Bilingualism (French and English) in both spoken and written form is required for this position, as we serve an international clientele.
Join us for our Open House on Thursday, March 26, 2026, from 3:00 PM to 8:00 PM on the terrace level of the Marriott Château Champlain. Tidan is a hotel and real estate group in business for 52 years, with a portfolio of 12 hotels and over 65 real estate properties, as well as the largest tennis club throughout North America. To learn more about Tidan, visit our website:
In addition to competitive salaries, we offer benefits such as group insurance, including life insurance, disability insurance, medical and dental insurance, as well as vision care. Our employees have 24/7 access to healthcare professionals through the Employee Assistance Program. You have access to personal days and holidays scheduled according to the department and hotel you work in. We also offer bonuses through our referral program and much more.
We believe in teamwork and are committed to building a highly performing team, whether through training or by strengthening team relationships. Take the step and join the Tidan team among our multiple job opportunities, whether in the hotel or real estate industry, there is a place for you.