Food service supervisor (Full-time, Permanent)

Food Services Supervisor

Title of position: Food Services Supervisor
Business legal Name: Saisethsons Hospitality Ontario Inc.

Company operating name: Tim Hortons
Number of Position: 1
Business Address: 111 Humberview Drive, Woodbridge, ON L4H 1B5
Location of work: 667 Cataraqui Woods, Kingston, ON K7P 2Y3
Terms of employment: Permanent – Full Time Position
Salary: An hourly rate of $21 for 35-40 hours per week
Eligible for over time after 44 hours per week.

The Salary will be subject to regular review based on annual performance
Vacation: 10 days per year
Language of Work: English

Job duties:

• Supervise, direct and coordinate restaurant team members throughout their shift
• Schedule staff and assigns duties and provides ongoing, specific direction to team members
• Lead by example and demonstrates the importance of treating every team member and guest with respect
• Supervise, co-ordinate and schedule the activities of staff who serve food;
• Train staff in job duties, sanitization and safety procedures;
• Orientate and monitors new team members
• Estimate and order ingredients and supplies required for food preparation;
• Maintaining all inventories required for food department, keeping records of quantity of food used and preparing food for storage;
• Ensures that all product and packaging is properly merchandised and stocked
• Handling guest feedback and queries;
• Supervises team members to ensure primary and secondary duties are completed
• Responds to guest service complaints in a timely manner, resolving problems and turning potentially negative situations into positive situations
• Ensure that food and service meet quality control standards; and
• Preparing reports and other performance analysis documentation for management.

• Completion of secondary school
• Previous experience in food preparation or service (7 months or more of related experience)
• Completion of college program in food service administration, hotel and restaurant management or related discipline an asset
• Proven leadership and problem-solving skills
• Driven and focused. Passion for people and service excellence