Manager - Imaging Services

Manager, Imaging Services

Medical Imaging Program
Kingston Health Sciences Centre (KHSC)
Kingston, Ontario
Full-Time | Days
Salary Range: $124,719 - $149,663 per year + benefits/pension

This is the Place.

At Kingston Health Sciences Centre, we believe exceptional patient care starts with exceptional people. As one of Canada's leading academic health sciences centres, KHSC brings together world-class clinical care, research, and teaching to serve patients across southeastern Ontario and beyond.

We are seeking an experienced, collaborative, and inspiring leader to join our Medical Imaging Program as a Manager, Imaging Services. This is an exciting opportunity to lead highly skilled multidisciplinary teams, influence strategic initiatives, improve access to care, and help shape the future of diagnostic imaging services across our organization.

If you are passionate about healthcare leadership, operational excellence, quality improvement, and developing high-performing teams, This is the Place for you.

About the Role

As Manager, Imaging Services, you will provide operational and people leadership for assigned Medical Imaging modalities across KHSC. You will be accountable for patient access, service quality, workforce planning, resource management, quality improvement initiatives, financial stewardship, and staff engagement.

You will work closely with Radiologists, clinical leaders, educators, learners, regional partners, and interdisciplinary teams to ensure safe, efficient, patient-centred care while advancing KHSC's strategic priorities.

This role is ideal for a leader who thrives in a complex healthcare environment, embraces innovation, and can successfully guide teams through continuous change and improvement.

What You'll Do

Lead High-Performing Teams

• Recruit, develop, mentor, and support engaged healthcare professionals.
• Foster a culture of accountability, respect, inclusion, and collaboration.
• Provide coaching, performance management, succession planning, and professional development opportunities.
• Lead effectively within a unionized environment.

Improve Access and Patient Care

• Drive operational excellence across assigned imaging services.
• Monitor patient flow, wait times, utilization, and service performance.
• Develop innovative strategies to improve access, efficiency, and patient experience.
• Ensure high-quality, safe, and patient- and family-centred care delivery.

Champion Quality Improvement

• Lead continuous quality improvement initiatives using methodologies such as Lean and PDSA.
• Establish meaningful performance indicators and use data to drive decision-making.
• Identify opportunities to improve processes, outcomes, safety, and operational effectiveness.

Drive Strategic and Operational Success

• Translate organizational priorities into actionable plans.
• Lead and support transformational projects and change initiatives.
• Build strong partnerships with physicians, departmental leaders, and regional stakeholders.
• Support program growth and long-term strategic planning.

Oversee Resources and Financial Performance

• Manage operational and capital budgets responsibly.
• Lead workforce and capacity planning activities.
• Participate in equipment lifecycle planning, procurement, and implementation.
• Ensure responsible stewardship of departmental resources.

Promote Safety and Compliance

• Ensure compliance with legislative, accreditation, quality, and safety requirements.
• Foster a culture of safety, accountability, and continuous learning.
• Lead risk mitigation efforts and support incident review processes.

What You Bring

Required Qualifications

• Bachelor's degree or diploma from an accredited college or university.
• Minimum 3–5 years of progressive leadership experience with increasing responsibility and accountability.
• Demonstrated experience leading teams, managing operations, and driving organizational change.
• Strong knowledge of healthcare operations, quality improvement, and performance management.
• Proven ability to build relationships and collaborate effectively across diverse stakeholder groups.
• Excellent communication, relationship-building, decision-making, and problem-solving skills.
• Proficiency with Microsoft Office Suite and data/reporting tools.
• Demonstrated commitment to equity, inclusion, psychological safety, and person-centred care.

Preferred Qualifications

• Experience working within a Medical Imaging department or closely collaborating with Medical Imaging services.
• Membership in a regulated healthcare profession.
• Lean, Six Sigma, or equivalent quality improvement training.
• Project Management designation or equivalent experience leading complex initiatives.
• Knowledge of hospital operations, healthcare funding, and performance systems.
• Bilingualism in English and French.

Why Join KHSC?

At KHSC, you'll have the opportunity to:

✅ Lead one of the region's largest and most dynamic Medical Imaging teams
✅ Influence system-wide initiatives that improve patient access and outcomes
✅ Collaborate with world-class physicians, researchers, educators, and healthcare professionals
✅ Support the education of future healthcare providers through partnerships with Queen's University and clinical training programs
✅ Grow your leadership career in an organization committed to innovation, excellence, and continuous improvement
✅ Make a meaningful impact on patients, families, and communities across southeastern Ontario

About Kingston

Located on the shores of Lake Ontario, Kingston offers an exceptional quality of life with vibrant waterfront living, outstanding schools, rich history, a thriving arts and culture scene, and easy access to Toronto, Ottawa, and Montreal.

Join Us

If you are a strategic healthcare leader who is passionate about building engaged teams, advancing quality care, and making a lasting impact in Medical Imaging, we encourage you to apply.

Kingston Health Sciences Centre
This is the Place.