Recapture Specialist Job Description Template
Our company is looking for a Recapture Specialist to join our team.
Responsibilities:
- Understand service contracts in broad terms;
- Possess, or be able to learn, broad product knowledge of all elevator/escalator lines;
- Make effective sales presentations through a differentiated approach;
- Understand the customer and market conditions and present a positioned offer that meets those needs;
- Qualifying leads through digital campaigns or other marketing initiatives.
Requirements:
- Proven track record selling and negotiating service contracts;
- Patience, persistence, and persuasiveness;
- 1-2 years of experience is ideal;
- Excellent customer service skills to effectively communicate with customers and colleagues;
- Bilingual in both French and English;
- Excellent typing and communications skills.