Intake & Quality Improvement Specialist Job Description Template
Our company is looking for a Intake & Quality Improvement Specialist to join our team.
Responsibilities:
- Participate in leadership group;
- Potential to provide support for programs in a leadership or front line capacity;
- Provide administrative reports and make corrections to ensure accurate record keeping and data collection;
- Adhere to safety and work practices, as well as fire and disaster plans and procedures;
- Manage, analyze and troubleshoot data collection and date management in Microsoft Office as well as agency specific database(s);
- Organize maintain and coordinate administrative tasks and files;
- Assess the safety risks and the seriousness of their impacts;
- Manage initial scheduling and assist with on-going scheduling;
- Stay productive and prepare for future needs;
- Develop effective safety plans and manage risk;
- Assist in the orientation of new practitioners;
- Demonstrate cooperativeness among staff and help others when needed;
- Determine the priority of response• Collect information in an objective, neutral, unassuming, and understanding manner;
- Encourage the referring party to provide detailed information about the alleged abuse, neglect, abandonment and other concerns;
- Determine the successful exit strategy of the client.
Requirements:
- Proven ability to organize, evaluate, communicate and present information, both verbally and written;
- Secondary School Diploma required or University degree in Human Services or related field preferred;
- Demonstrated time management and project management skills;
- Ability to interpret and effectively manage multiple and competing priorities and deadlines;
- 2-4 years experience in Core-Protective Services preferred;
- Intermediate – advanced knowledge of Microsoft Office (Word, Excel, Outlook, Power Point);
- See attached information for details regarding the core competencies.