IT Systems Administrator

IT Systems Administrator Job Description Template

Our company is looking for a IT Systems Administrator to join our team.

Responsibilities:

  • Leveraging best practices and systems to automate the staging and deployment of client software;
  • Supporting desktop applications including all versions of MS Office, CAD related applications, custom web applications, and others;
  • Design and Administration responsibility for ADFS and Azure AD for proper SSO functionality and authentication across the enterprise;
  • Managing third party service providers to provide helpdesk service and support including overall responsibility for the helpdesk;
  • Primary responsibility for web security gateway/proxy/filter and the security of all inbound and outbound web traffic;
  • Completing any other duties as assigned, including on-call after hours support as required;
  • Using knowledge of ITIL to ensure compliance with change control, incident management and develop service level agreements for end users;
  • Working as part of the helpdesk team providing firsthand support, user training and self-help documentation to end users.

Requirements:

  • Working as part of the helpdesk team providing firsthand support, user training and self-help documentation to end users;
  • Primary responsibility for web security gateway/proxy/filter and the security of all inbound and outbound web traffic;
  • Using knowledge of ITIL to ensure compliance with change control, incident management and develop service level agreements for end users;
  • Completing any other duties as assigned, including on-call after hours support as required;
  • Leveraging best practices and systems to automate the staging and deployment of client software;
  • Supporting desktop applications including all versions of MS Office, CAD related applications, custom web applications, and others;
  • Design and Administration responsibility for ADFS and Azure AD for proper SSO functionality and authentication across the enterprise;
  • Managing third party service providers to provide helpdesk service and support including overall responsibility for the helpdesk.