Catchment Manager, WorkBC Programs Job Description Template
Our company is looking for a Catchment Manager, WorkBC Programs to join our team.
Responsibilities:
- Direct and manage the WorkBC and new employment initiatives taking into consideration the competitive, economic, social, and political environments;
- Maintain working knowledge of local community trends and opportunities;
- Enhance diversity and inclusion amongst team members;
- Set-up and manage funding and expenditure monitoring systems;
- Supervise programs as assigned, including WorkBC Centre subcontracted staff;
- Ensure programs and services meet CARF standards;
- Manage employee development and performance, and provide opportunities for growth;
- Act on audit, evaluation, and other objective financial performance information, make improvements where relevant;
- Manage finances, resources, and develop program budgets;
- Oversee staff to meet performance standards and financial requirements;
- Work on continuous quality improvement to meet contract and agency objectives;
- Monitor projects against milestones, report and inform partners and clients of delays or issues; assess problems and make recommendations;
- Hire, coach/mentor, and train staff;
- Develop and manage strategic relationships with funders and community partners;
- Provide analytical data and recommendations to the Senior Manager and the Director to track the performance of programs and make improvements.
Requirements:
- Ability to manage a large case load while balancing client services and outcome targets;
- Excellent problem-solving, team building, collaboration and organizational skills;
- Ability to delegate duties or tasks effectively;
- Experience motivating staff and implementing recognition programs;
- Tactful, discreet, diplomatic, patient, flexible and possesses cultural sensitivity and excellent judgement in decision-making;
- Presentation/public speaking skills;
- Excellent interpersonal and written communication skills;
- Knowledge of employment programs and services, and local labour market conditions, preferably within the WorkBC context;
- Excellent problem solving, team building, collaboration and organizational skills; able to exercise good judgment;
- Project Management/Coordination;
- Able to incorporate data and financial analysis in decision-making;
- Excellent working knowledge of program activities, office equipment, MS Office and database software including Integrated Case Management (ICM);
- Experience in Financial Management;
- Excellent cross-cultural and interpersonal communication skills;
- Previous experience managing WorkBC programs will be considered an asset.