Employment Counsellor (Float), WorkBC Programs

Employment Counsellor (Float), WorkBC Programs Job Description Template

Our company is looking for a Employment Counsellor (Float), WorkBC Programs to join our team.


  • Assess potential clients’ program eligibility for the WorkBC program and refer ineligible clients to other appropriate community resources;
  • Identify clients’ barriers to employment and make appropriate recommendations i.e. certification, vocational training.


  • Able to build rapport with clients;
  • Ability to work cooperatively in a team environment;
  • Excellent problem solving, collaboration and organizational skills;
  • Current and satisfactory Criminal Record Check required;
  • Proficiency in Microsoft Office suite, database software, and able to operate standard office equipment;
  • Tactful, discrete, diplomatic, patient, flexible and possesses cultural sensitivity and excellent judgement;
  • Excellent interpersonal and written communication skills;
  • Ability to speak a second language will be considered an asset;
  • Conducting and interpreting clients’ needs assessments;
  • Job coaching, counselling, or mentoring clients;
  • Implementing action plans and monitoring progress to help clients achieve sustainable employment;
  • Building partnerships with community agencies, employers and other stakeholders;
  • Providing excellent customer service and resolving issues both in person and in a virtual service delivery environment;
  • Experience with Integrated Case Management (ICM) system will be considered an asset;
  • Career Development Practitioner certified will be considered an asset.