Program Coordinator -INOC - FT (#2026-90)

About The Job

As a Clinical Coordinator , you will lead and support therapeutic counselling services for youth and adults within the In Office Counseling Program. This role blends clinical leadership and direct service delivery , ensuring care is person-centered, culturally responsive, and grounded in evidence-informed practices. You will provide one-on-one therapeutic support to individuals and families while also leading and coordinating the INOC counselling team. This role fosters a collaborative, accountable, and dignity-informed environment that supports both client growth and team excellence.

Benefits

• Extended Health Care Benefits including Dental, Vision, Paramedical Services, Life Insurance, Long Term Disability (LTD), Employee & Family Assistance Program, etc. upon completion of the probationary period.
• Annual vacation starting from 3 weeks after 1 year and increasing with seniority, as per the Collective Agreement
• 1 day/month sick leave entitlement accrued in your sick leave bank , and you may use it after 90 days of employment.
• Statutory holiday bank with 5% accrual - to be requested on unworked stat holidays
• Wage increases with every 2000 hrs. of seniority, up until Step 4 of your Grid Level
• Priority as an internal candidate for future job vacancies
• Fully paid job requirement training and opportunities for professional development
• Community involvement and wellbeing activities
• ICS is a Municipal Pension Plan (MPP) member organization. Part-time employees' entitlement to MPP is determined based on the length of service and accrued wages. If you are currently contributing to MPP or have contributed within the last 30 days, your contributions will continue at the start of your employment.

Key Responsibilities

Counselling (Family/Individual Counsellor Role)

• Complete comprehensive assessments to understand client needs and risks.
• Develop and deliver individualized support plans for individuals and families.
• Provide evidence-based, dignity-informed counselling and crisis stabilization.
• Facilitate individual and group sessions and coordinate referrals to community resources.
• Work collaboratively with social workers, health professionals, and community partners.
• Maintain accurate and confidential case notes, plans, and progress documentation.

Program Coordination (INOC Program Coordinator Role)

• Provide short-term, evidence-based counselling services as part of the INOC program.
• Oversee daily program operations, ensuring high-quality, compliant service delivery.
• Lead reporting, data collection, quality-improvement, and adherence to program policies.
• Support financial stewardship by monitoring routine program expenditures.
• Supervise, mentor, and support counselling staff; facilitate team meetings and positive team culture.
• Co-lead hiring, onboarding, and ongoing staff training and development.
• Collaborate with the Clinical Director to enhance program design and integrate emerging best practices.
• Represent the INOC program internally and within the community.

EDUCATION, TRAINING, And EXPERIENCE

• Master's Degree in Counselling Psychology or Social Work (preferred)
• Bachelor's Degree in Social Work or related social science field (required)
• Registered Social Worker designation with the BC College of Social Workers is an asset
• Minimum 3 years of experience in counselling individuals and families
• At least 1 year of supervision, mentorship, or coordination experience.
• Or an equivalent combination of education, training or experience

SKILLS, KNOWLEDGE, And ABILITIES

• Strong ability to build trust and strong professional relationships with clients and colleagues.
• Expertise in risk assessment, crisis intervention, and safety planning.
• Proficiency in a range of counselling approaches, including Response-Based Practice, SFBT, MI, DBT, CBT, Narrative Therapy, and Family Systems Therapy.
• Solid understanding of Trauma-Informed, Strength-Based, Anti-Violent, and Resilience-Oriented practices.
• Strong knowledge of community resources and referral processes in Kamloops.
• Excellent communication, documentation, and time-management skills.
• Ability to work both independently and collaboratively in a fast-paced environment.
• Commitment to ethical practice, confidentiality, and professional integrity.
• Leadership skills to coach, support, and guide a counselling team.
• Experience with case management, data collection, and reporting.
• Effective conflict-resolution abilities and a dedication to continuous learning

Requirements

• Following training is required and provided to the successful candidate free of charge. Existing certification is an asset: SafeTalk, CPR-C, Mandt- RC, Privacy and Information Sharing, Anti-Bullying, and Harassment.
• Background checks through the BC Ministry of Public Safety and Solicitor General is required.
• This job requires union membership with a 1.85% union due deducted from pay.

JOB NUMBER: 2026-90

PROGRAM: In-Office Counselling (INOC)

LOCATION : Kamloops, BC

STATUS: Part-Time

SCHEDULE: Total 27.5 hrs/wk - Monday to Friday, 8:30 am-4:00 pm

• Family/Individual Counsellor- 20 hrs/wk
• Program Coordinator - 7.5 hrs/wk
• Availability to participate in an after‑hours on‑call rotation to respond to after‑hours emergencies.

REPORTS To: Clinical Director

COMPENSATION: This position is a blended role. The compensation is structured to reflect the distribution of duties

• 20 hours are compensated at Grid 14p ($42.47 - $53.67 per hour) for direct counselling delivery
• 7.5 hours are compensated at Grid 15p ($45.60 - $56.78. per hour) for clinical coordination and supervision

CLOSING ON: Until a suitable applicant is found

HOW to APPLY: Click the “Apply Now” button to submit your application. Applications received after the deadline will still be accepted, but will lose internal applicant priorities. Email applications may be missed, as the inbox is not monitored for applications.

If you need any accommodations at any stage of the hiring process, contact us at View email address on ca.workus.org. This information will be kept confidential.

ICS is proud to be an equal opportunity employer and is committed to creating a diverse and inclusive workplace. All qualified applicants who are legally entitled to work in Canada will receive consideration for employment without regard to race, color, religion, visible or invisible diverse abilities, gender, gender identity or expression, sexual orientation, national origin, age, or, citizenship or immigration status. Where bona fide occupational requirements limit the applicant selection, the burden of proof rests with the Employer.