Passenger Movement Advisor - Temporary / Chef des mouvements des passagers - Temporaire
Air Canada
Passenger Movement Advisor - Temporary
Air Canada is a leading Canadian airline, recently ranked the best Airline in North America. Join our diverse and vibrant team to help deliver a seamless travel experience for customers.
Responsibilities:
- Serve as an advocate for Air Canada customers during day‑of‑operations decision‑making.
- Ensure a seamless and consistent travel experience aligned with the Air Canada brand and schedule.
- Identify potential customer impacts proactively and implement measures to minimize disruptions.
- Support operational recovery initiatives, providing planning guidance and strategic support.
- Safeguard customer journeys and uphold Air Canada’s commitment to service excellence.
Qualifications:
- Post‑Secondary Education in a related field (an asset).
- Minimum two years of customer service experience, preferably with an airline.
- Knowledge of Altea CM, Inventory, Netline, Microsoft Suite, and S4A applications is an asset.
- Excellent verbal and written communication skills.
- Fundamental understanding of airline operations at a network carrier (an asset).
- Sound understanding of passenger accommodation and protection.
- Demonstrated punctuality and dependability in a fast‑paced environment.
- Willingness to work various shift patterns, including weekends and holidays.
Refer to the Air Canada Careers page for full job details.
Seniority Level
- Not Applicable
Employment Type
- Temporary
Job Function
- Other
- Industries: Airlines and Aviation
Vacancy posted 16 hours ago
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