senior business analyst.

We are seeking an experienced Senior Business Analyst to provide comprehensive business analysis services across complex enterprise technology initiatives. In this role, you will bridge the gap between business stakeholders and technical leads, gathering and translating complex requirements into actionable solution specifications. You will lead business process re-engineering, design service-oriented solutions, produce expert-level enterprise architecture documentation, and ensure all deliverables strictly comply with public sector security, privacy, and accessibility standards.

Location: Toronto, ON (Fully Onsite – 5 days/week required)

Duration: 8-month contract.

Advantages
Enterprise Architecture Focus: Lead high-visibility architecture deliverables and formal governance approvals.

Modern Agile & DevOps Integration: Work directly with development squads to build user stories, wireframes, and test criteria.

Complex Service-Oriented Scope: Drive large-scale business process re-engineering across service-oriented environments.

Predictable Onsite Synergy: Collaborate closely with key stakeholders in a structured, 5-day onsite workspace.

Responsibilities
Lead end-to-end business analysis to assess business problems and document detailed functional, non-functional, and technical requirements.

Design and author expert-level enterprise architecture deliverables, including Checkpoint/Gating Matrices, Logical and Physical Deployment Models, Business Architecture Approaches, Sequence Diagrams, and Data Flow Diagrams.

Prepare comprehensive architecture documentation required for formal architecture review board and gating approvals.

Gather, define, and refine user stories, epics, and acceptance test criteria in collaboration with development and QA teams within Agile and DevOps frameworks.

Conduct business process re-engineering, gap analyses, feasibility studies, and cost-benefit evaluations to optimize service delivery approaches.

Ensure all developed front-end systems, data flows, and integrated solutions comply with security, privacy, and accessibility standards (including WCAG 2.0 / AODA guidelines).

Facilitate stakeholder workshops, JAD sessions, and interviews to develop wireframes, use cases, and process maps.

Maintain requirement traceability matrices, monitor project progress, and develop performance measures to evaluate business analysis outcomes.

Qualifications
Business Analysis Seniority: 10+ years of extensive experience leading business analysis across complex, large-scale IT projects (Strictly Required).

Service-Oriented Design: Proven hands-on experience and actual deliverables supporting Service-Oriented Architecture (SOA) design projects (Strictly Required).

Enterprise Architecture Deliverables: Minimum 5 years of expert-level experience creating enterprise architecture documentation, specifically Checkpoint/Gating Matrices, Logical/Physical Deployment Models, Sequence Diagrams, Data Flow Diagrams, and Business Architecture Approaches (Strictly Required).

Governance & Standards Compliance: Demonstrated experience conducting analysis to ensure strict compliance with security, privacy, and accessibility standards (WCAG 2.0 / AODA) (Strictly Required).

Agile & User Story Expertise: Hands-on experience developing user stories, acceptance criteria, wireframes, and use cases using modern Agile and DevOps frameworks (Strictly Required).

Framework Knowledge: Practical knowledge of architectural frameworks, specifically the Zachman Framework (Strictly Required).

Nice-to-Have Assets:
Familiarity with Large Language Models (LLMs) and Generative AI applications.

Experience using Computer-Aided Software Engineering (CASE) tools for conceptual modeling.

Summary
If you're interested in the "Senior Business Analyst" role based in Toronto, we encourage you to apply online at
Only qualified candidates will be contacted for the next steps. We look forward to hearing from you!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to View email address on randstad.com to ensure their ability to fully participate in the interview process.

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