Training and Engagement Consultant (Toronto)
International Financial Group
Overview
Our client, a leading financial institution, is seeking an Intermediate Training and Engagement Consultant to join their team for a 6-month contract with the possibility of extension.
This role is to support the launch of a new enterprise-wide platform for the entire bank this summer – Microsoft Viva Engage.
The role requires 2 days per week in the office in Downtown Toronto.
Responsibilities
- Event Coordination & Engagement: Assist in planning, organizing, and executing training events, roadshows, and AMA sessions to promote Microsoft Viva Engage; work with internal stakeholders to identify training needs and tailor content accordingly; gather and analyze feedback to assess training effectiveness and suggest improvements; monitor engagement metrics and report on the success of training sessions.
- Training & Support: Develop training resources (guides, FAQs, presentations) to facilitate platform adoption; provide hands‑on support during training sessions, helping employees understand and use the new platform effectively; conduct one‑on‑one and group coaching sessions to address specific employee needs.
- Communication & Change Management: Assist in engaging early‑access users during the pilot phase of Microsoft Viva Engage; respond to employee inquiries and provide guidance on the recent platform; collaborate with cross‑functional teams to ensure consistent messaging and adoption strategies.
Qualifications
- At least 3–5 years of experience in training, event coordination, or change management, preferably within a corporate environment (cap at 7 years).
- Strong understanding of the principles and purpose of internal/employee communications, employee experience, or similar areas.
- Proficiency with Microsoft Viva Engage and familiarity with enterprise social media networks and employee communication technology.
- Proficiency in Microsoft 365, particularly Microsoft PowerPoint.
- Familiarity with adult learning principles and instructional design.
- Strong communications skills; confident and assertive.
Nice to Have
- Experience in the banking or financial services industry.
Vacancy posted 5 hours ago
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