Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Guest Service Leader

$19 - $27 per hour

JOEY Restaurants

This is about you. Your passion, purpose and potential. In you we see care, drive, confidence and curiosity. When you join our team, you can expect intensity, excitement and energy. Through our culture of people development, we are committed to the continuous learning and growth of our teams.

The Guest Service Team is responsible for the delivery of the guest experience. This team is made of elevated sophistication & professionalism. Our Guest Service team is the producer of great leaders and is the most sought-after position in the restaurant.

As a Service Leader, you will directly contribute to the overall success of a multi-million-dollar Restaurant and its people. In this role, you will be responsible for attracting, retaining, and developing a high performing team of 50-100 individuals, while driving their personal growth. You will efficiently deliver and execute quarterly strategic planning goals while upholding the highest standards in product, profit, environment and experience.

Requirements

  • 1-3+ years of experience in team leadership
  • Proven ability to develop, coach and inspire a high-performing team
  • Proactively recruit, hire and retain talent
  • Ability to manage in-store budgets and forecasts
  • High attention to detail with integrity to elevate the guest experience
  • Open to supporting new restaurant openings across Canada and the US

Core Values

  • You value honesty and humility. You have integrity and do what you say.
  • You approach life with fearless determination and a sense of fun.
  • You are creative, risk-taking, visionary and cutting edge. You choose to lead.
  • You contribute to a strong culture and are committed to the team.
  • You are passionate about quality and professionalism.
  • You believe in unleashing the potential in others.

Wage Range

$19 - $27 / hour

This compensation is inclusive of the anticipated restaurant tip portion.

Benefits

  • This role is eligible for participation in our tip program, allowing you to boost your income.
  • Competitive base compensation opportunity
  • Flexible scheduling to accommodate your personal and family needs
  • Ongoing mentorship to support personal and professional goals
  • Fun, Team-driven and inclusive community
  • Dynamic, fast-paced, and agile work environment
  • World-class Culinary and Service training
  • Compete through culinary and bar challenges
  • Meal discounts
  • Fitness membership discounts
  • Recruiting & Referral bonus program incentives

Your journey starts here.

If you're looking for a place to meet your potential, we'd like to meet you. Roll up your sleeves. Your journey starts here.

JOEY Restaurants is an Equal Employment Opportunity Employer. We thank all candidates for their time and interest in working at JOEY Restaurants, however, only candidates under consideration for opportunities with JOEY Restaurants will be contacted to participate further in this process.

JOEY Restaurants provides reasonable accommodations to qualified applicants and employees, including due to disabilities, medical conditions, and religious beliefs and practices.

Vacancy posted 5 hours ago
Similar jobs that could be interesting for youBased on the Guest Service Leader in Toronto, ON vacancy
  • $18 - $25 per hour

     ...committed to the continuous learning and growth of our teams. The Guest Service Team is responsible for the delivery of the guest experience....  .... Our Guest Service team is the producer of great leaders and is the most sought-after position in the restaurant. As... 
    Suggested
    Flexible hours

    JOEY Restaurants

    Toronto, ON
    1 day ago
  • $18 - $25 per hour

     ...committed to the continuous learning and growth of our teams. The Guest Service Team is responsible for the delivery of the guest experience....  .... Our Guest Service team is the producer of great leaders and is the most sought-after position in the restaurant.  As... 
    Suggested
    Flexible hours

    JOEY Restaurants

    Toronto, ON
    more than 2 months ago
  •  ...GUEST SERVICE AGENT l PART-TIME l RADISSON BLU TORONTO AIRPORT Why Join Us? Radisson Blu Toronto Downtown - a part of Choice Hotels’ Radisson Blu collection, is an iconic, stylish and sophisticated hotel option perfect for both business and leisure travelers in Toronto’... 
    Suggested
    Daily paid
    Part time
    Local area
    Flexible hours
    Shift work

    Silver Hotel Group

    Toronto, ON
    2 days ago
  • $75k - $80k per year

     ...business, we are committed to providing expert advice and personalized service. Deeply rooted in our local community, we embrace our Canadian...  ...Summary    We are seeking a results-oriented Logistics Team Leader to support our organizations' product movements. With the main... 
    Suggested
    Full time
    Work at office
    Local area

    Urban Nature Store

    Toronto, ON
    4 days ago
  • $17.2 per hour

     ...Job Responsibility: Guest Experience Host Location (Country-State-City) CA-Toronto,...  ...deliver the highest possible standards of guest service, presentation, and product knowledge. You...  ...Us Merlin Entertainments is a global leader in location-based, family entertainment.... 
    Suggested
    Contract work
    Part time
    Worldwide
    Flexible hours
    Shift work
    Night shift

    Merlin Entertainments

    Toronto, ON
    4 days ago
  •  ...engineering, civil construction, HDD, hydrovac services, aerial construction, fiber placement,...  ...initiatives. This role requires a leader who understands construction from the ground...  ..., mentor, and develop future operational leaders • Conduct regular performance reviews... 
    Contract work
    Fixed term contract
    For subcontractor

    FTC innovation

    Toronto, ON
    2 days ago
  •  ...We are looking forward to adding a Service Technician for our Toronto office . The ideal candidate will be a self-starter working in an...  ...With offices across Canada, Preston Phipps continues to be a leader in the Canadian industrial and commercial marketplace. We continue... 
    For contractors
    Work at office

    Preston Phipps Inc

    Toronto, ON
    22 days ago
  •  ...stunning Toronto studio provides a luxurious, creative sanctuary for guests to rediscover and celebrate themselves. Our continuous growth is...  ...celebrates your success. Exclusive Perks: Access to Nuovo’s services and products, ensuring you, too, can experience the power of... 
    Weekend work
    Afternoon shift

    Nuovo Photography

    Toronto, ON
    15 days ago
  •  ...throughout Canada, including Scotia Plaza, Bay & Adelaide, Edmonton Arena, Calgary Airport, and Vancouver Canada Line. Join us as a Service Leader Your main responsibilities The Field Supervisor (Service Leader) identifies opportunities through key customer contacts... 
    Hourly pay
    Contract work

    Schindler

    Toronto, ON
    21 days ago
  •  ...local operations team. We are looking for an experienced Customer Service Operations Manager to establish and lead our customer service...  ...develop a team of customer service professionals, including Team Leaders, QA, and Training staff. • Drive customer satisfaction, service... 
    Long term contract
    Internship
    Local area

    BGone Consultants

    Toronto, ON
    8 days ago
  • $18.5 per hour

     ...Impact Kitchen is always looking for enthusiastic, passionate, service oriented team members to join our diverse team. If health and wellness...  ..., then working with Impact might be a great fit for you!    GUEST EXPERIENCE TEAM MEMBER As a Guest Experience Team Member (GETM... 
    Local area
    Immediate start
    Flexible hours
    Shift work
    Weekend work
    Afternoon shift

    Impact Kitchen

    Toronto, ON
    20 days ago
  • $20 - $25 per hour

     ...creating unexpectedly memorable experiences for our teams and guests. We play to win, have fun, and never take ourselves too seriously...  ..., gaining a level of expertise that no one can match. As a Service Leader, you will directly impact the success of your business by delivering... 
    Local area
    Flexible hours
    Shift work

    LOCAL Public Eatery

    Toronto, ON
    10 days ago
  •  ...with the ability to navigate difficult conversations Proven ability to manage customer relationships while balancing compliance and service Nice-to-Haves Bilingual (English/French) Experience supporting AML or regulatory transformation initiatives Exposure to... 

    Insight Global

    Toronto, ON
    7 days ago
  •  ...Primary Responsibilities: Technical Support & Customer Service: * Provide on-site technical support for our products, including installation supervision, commissioning, and scheduled/unscheduled annual service. * Deliver remote support to customers via email, phone, and... 
    Remote work
    Worldwide

    Glansa Associates

    Toronto, ON
    8 days ago
  • $50k per year

     ...Impact Kitchen is always looking for enthusiastic, passionate, service oriented team members to join our diverse team. If health and wellness...  ..., then working with Impact might be a great fit for you!    GUEST EXPERIENCE MANAGER As a Guest Experience Manager (GEM) at Impact... 
    Weekly pay
    Full time
    Local area
    Immediate start
    Flexible hours
    Weekend work
    Afternoon shift

    Impact Kitchen

    Toronto, ON
    a month ago
  •  ...Title: Customer Service Representative. Department: Customer Service Reports To: Customer Service Manager Location : North York, ON (Keele St and Finch Ave) Status : Full-Time (Mon-Fri 9AM to 5PM – 35 hours a week) Job Summary The Customer Service Representative... 
    Full time
    Work at office
    Monday to friday

    Citus HR

    Toronto, ON
    10 days ago
  •  ...About the Role We’re looking for a friendly, motivated Customer Service Representative to join our growing Events Support team. This role is ideal for someone who enjoys helping others, communicates clearly, and is looking to build a long-term career in customer service... 
    Long term contract

    Hype Events

    Toronto, ON
    13 days ago
  • $25 - $27 per hour

     ...Job Title Title: Client Service Advisor Team: Client Services Capital Markets team Pay rate: $ 25-$27/hour Start Date / Interview Timeline: ASAP Location & Hours Location: Toronto, ON Hours: 8:30a-5pm M-F but could be flexible… ie 9:00–5:30, 10:00... 
    Immediate start
    Flexible hours

    Calculated Hire

    Toronto, ON
    16 days ago
  •  ...efficiently and profitably manage and direct ramp activities by providing a safe, quality product covering a range of ground handling services to its customers. Job Responsibilities Planning Assist in the preparation of the operating budgets for the following year... 
    Local area

    Swissport

    Toronto, ON
    2 days ago
  • $20.5 per hour

     ...accessible to everyone. THE OPPORTUNITY The Service Leader is responsible for maintaining a positive...  ...of this position require Service Leaders to be on their feet working while clocked...  ...passionate about providing a great guest experience, Chipotle is a longtime leader... 
    Work at office
    Local area
    Shift work
    Weekend work

    Chipotle

    Toronto, ON
    7 days ago
  • $23.34 per hour

     ...Who we are As the need for mental health services grows, Child Development Institute (CDI) continues to be the steadfast support and...  ...welcoming space. Who we need CDI is looking for Activity Group Leaders (AGL) to join the SNAP teams who will be responsible to provide... 
    Hourly pay
    Casual work
    Flexible hours
    Shift work
    Night shift
    Afternoon shift

    Child Development Institute

    Toronto, ON
    2 days ago
  •  ...Job Description WHAT YOU’LL DO:  The Customer Experience Leader (CEL) is a member of the Store’s Leadership Team and is...  ...Qualifications WHO YOU ARE:  ~1-2 years of experience in a customer service, merchandising or operations role ~ Demonstrated commitment to... 
    Long term contract
    Part time
    Shift work
    Afternoon shift
    Early shift

    Indigo Books & Music

    Toronto, ON
    2 days ago
  • $115k - $130k per year

     ...generosity ensure that every visitor arrives as a guest, leaves as a friend and returns as family....  ...advisor to provide expertise to senior leaders and advance global & regional strategic...  .... The Director will further a culture of service excellence, innovation and maintain a... 
    Long term contract
    Permanent employment
    Full time
    Internship
    Work at office
    Local area

    FAIRMONT

    Toronto, ON
    14 days ago
  •  ...Position: Part Time Floor Leader Weekly: 20-29 hours...  ...sessions. Together with your fellow leaders, you'll work to ensure that every...  ...culture of excellence in customer service, you'll drive sales, create a...  ...and newcomer staff are guests on this land and as we act to... 
    Part time
    Flexible hours
    Shift work
    Night shift
    Afternoon shift

    Internal Job Board

    Toronto, ON
    8 hours ago
  •  ...Job Description The Catering Services Worker supports the event operations team in running successful catering orders and events within...  ..., food, or other supplies to the event location, serving guests during the event, and breaking down/ cleaning up after the end of... 

    Aramark

    Toronto, ON
    23 hours ago
  •  ...Environment. Job Description The Customer Operations Leader is responsible for leading the execution of work that contributes...  ...Customer Experience Representatives (CERs) on Indigo’s customer service model and on suggesting and selling Indigo’s products, promotions... 
    Full time
    Flexible hours
    Afternoon shift

    Indigo Books & Music

    Toronto, ON
    20 days ago
  • $110k - $135k per year

     ...monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital...  ...be the full-time Installation Engineering Leader in Toronto, ON, we’re looking for? Your...  ...timely delivery Supporting project leaders in QCD (Quality, Cost, Delivery) reviews... 
    Long term contract
    Full time
    Local area
    Worldwide
    Flexible hours

    Alstom

    Toronto, ON
    20 days ago
  • $95k - $125k per year

     ...speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse...  ...replace cars. Could you be the full-time SCC System V&V Leader in Toronto, ON we’re looking for? Your future role Take... 
    Long term contract
    Full time
    Local area
    Worldwide
    Flexible hours

    Alstom

    Toronto, ON
    13 days ago
  • $190.4k per year

     ...world better than we found it. Apple’s Sales organization generates the revenue needed to fuel our ongoing development of products and services. This in turn, enriches the lives of hundreds of millions of people around the world. Our sales team, is in many ways, the face of... 
    Temporary work
    Local area
    Relocation

    Apple

    Toronto, ON
    1 day ago
  •  ...Senior Observability & SRE Leader Marsh is seeking a visionary, transformational leader to reimagine and rebuild our Observability...  ...Define and implement SLO/SLI/Error Budget frameworks across critical services, creating a shared language between engineering, product, and... 
    Work at office
    Local area
    Remote work
    Flexible hours
    Shift work
    3 days per week
    1 day per week
    Toronto, ON
    13 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Guest Service Leader. Be the first to apply!