Logistics Team Leader

Are you passionate about birds and backyard wildlife? Do you find joy in creating a space where nature thrives? At Urban Nature Store, we share a love of the outdoors and are dedicated to helping cultivate a vibrant, wildlife-friendly environment. 

We take pride in being more than just a retailer. As an independent business, we are committed to providing expert advice and personalized service. Deeply rooted in our local community, we embrace our Canadian heritage and the natural beauty that surrounds us. Our goal is to inspire and support a connection to wildlife, whether through birding, gardening, or simply enjoying the peaceful presence of nature in backyards. 

Urban Nature Store enhances the discovery and the development of people's inner passion for birds, gardens, and wildlife. Join us and celebrate in this journey.

Full-time – In office / onsite 

Located at our new corporate and warehouse facility in Thornhill.

No benefits plan offered for this role currently. 

Working language - English (required). 

Target Salary – $75k to 80k. 

Job Summary   

We are seeking a results-oriented Logistics Team Leader to support our organizations' product movements. With the main warehouse in Thornhill, another in Buffalo and ten retail locations throughout southern Ontario, the successful Candidate will ensure that all locations have their inventory as required, and that all products sourced both nationally and internationally are shipped on time and in a cost-effective manner. 

Key Responsibilities   

Inventory Management 

• Coordinate weekly inventory shipments to ensure consistent supply across all retail locations. 
• Manage monthly replenishment shipments from our Buffalo warehouse, overseeing cross-border logistics, customs documentation, and brokerage to ensure timely clearance and delivery. 
• Analyze sales patterns across retail locations to determine tailored product allocations based on each store’s best-selling items. 
• Oversee physical inventory counts, cycle counts, and discrepancy resolution to maintain accurate stock records. 
• Receive, inspect, and log all incoming shipments into our inventory system throughout the week. 

Supply Chain Management 

• Communicate and negotiate with suppliers in India, China, Vietnam, and other manufacturing hubs (knowledge of a less common language, such as Gujarati, Hindi, or Mandarin, is considered an asset). 
• Proactively seek out new suppliers to secure better pricing, improved quality, and reliable delivery timelines. 
• Build and maintain strong supplier relationships to ensure consistent product flow and resolve issues quickly. 
• Coordinate with trucking companies for timely shipment pickups and deliveries, both domestically and cross-border. 
• Monitor and optimize transportation schedules to minimize costs while ensuring timely store replenishment. 
• Hold an AZ driver’s license to assist with large deliveries when necessary. 

Warehouse Management 

• Schedule and assign daily tasks to warehouse staff, ensuring productivity and workflow efficiency. 
• Provide training, mentorship, and guidance to warehouse team members. 
• Maintain a safe and organized warehouse environment, adhering to all Health and Safety regulations. 

What you’ll bring  

• Progressive experience in inventory and supply chain management. Must have. 

• A diploma or degree (or equivalent experience) concentrated in Supply Chain Management or Business. Nice to have. 
• Experience collaborating across functions and influencing senior management-level decisions. Nice to have. 
• Excellent communication, presentation, and leadership skills; able to engage and inspire diverse teams and members. Nice to have. 
• An analytical mindset and curious mind. Nice to have. 

Interview Process: 

We typically post for a minimum 30 days. After 2 weeks we begin shortlisting Candidates and will reach out to you if we see a fit. First communication is a phone interview, and we always confirm via email. We begin our in-person interviews typically in the third week. We communicate well and provide timely feedback. No ghosting! If you have not heard from us, we thank you for your interest but are moving forward with other Candidates we feel are a closer fit.

Urban Nature Store (UNS), is the corporate operating name for Treehelp Inc.

We do not employ AI in our recruitment process. 

Thank you for considering this opportunity.