Director of Construction Services

Director of Operations – Construction

Location: Canada (National Role – Travel Required)

About FTC Innovation

FTC Innovation is a rapidly growing telecommunications infrastructure company delivering turnkey solutions across Canada and the United States. Our capabilities include engineering, civil construction, HDD, hydrovac services, aerial construction, fiber placement, splicing and testing, MDU deployment, structured cabling, low-voltage systems, wireless solutions, network activation, and ongoing operations support.

With a strong reputation for quality, safety, and execution, FTC Innovation continues to expand its footprint while delivering some of North America's most complex telecommunications infrastructure projects.

Position Overview:

FTC Innovation is seeking an experienced Director of Operations – Construction to lead and scale our national construction division.

This executive leadership position will be responsible for the overall operational and financial performance of construction activities across multiple regions. The successful candidate will oversee field operations, project delivery, workforce planning, equipment utilization, safety performance, client relationships, and strategic growth initiatives.

This role requires a leader who understands construction from the ground up while also possessing strong business and financial acumen. The ideal candidate can confidently manage a divisional P&L, understand financial statements, drive profitability, and build high-performing operational teams.

Key Responsibilities:

Operational Leadership

• Lead and oversee construction operations across multiple provinces and projects

• Manage civil construction, HDD, hydrovac, aerial construction, fiber placement, splicing, restoration, utility, and telecommunications infrastructure programs

• Develop and implement operational strategies that support growth, efficiency, quality, and profitability

• Ensure projects are delivered safely, on schedule, within budget, and in accordance with client requirements

• Oversee workforce planning, equipment utilization, subcontractor management, and resource allocation

• Establish operational KPIs and performance metrics across all business units

• Identify and implement process improvements to increase productivity and operational efficiency

• Monitor project performance and implement corrective action plans where necessary

Financial Leadership & P&L Ownership

• Own and manage the division's Profit & Loss statement

• Develop annual budgets, forecasts, and operational plans

• Review monthly financial statements and operational performance reports

• Monitor project profitability, labor productivity, equipment utilization, overhead recovery, and margin performance

• Analyze revenue, direct costs, indirect costs, cash flow, forecasting, and EBITDA performance

• Identify opportunities to improve profitability and reduce operational costs

• Partner with executive leadership on financial planning and strategic growth initiatives

• Evaluate capital expenditures and equipment investments

• Ensure projects are priced, staffed, and executed to achieve target margins

Team Leadership & Development

• Lead Operations Managers, Construction Managers, Project Managers, Superintendents, Foremen, and Field Leadership teams

• Build a culture of accountability, ownership, safety, and continuous improvement

• Recruit, mentor, and develop future operational leaders

• Conduct regular performance reviews and succession planning initiatives

• Promote collaboration between operations, estimating, finance, safety, and business development teams

Client Relations & Business Growth

• Maintain strong relationships with key clients, partners, and stakeholders

• Participate in strategic planning and business development initiatives

• Support contract negotiations and project delivery strategies

• Assist estimating and proposal teams with operational input, costing strategies, and execution plans

• Evaluate new market opportunities and support geographic expansion efforts

• Represent FTC Innovation at industry events, client meetings, and executive presentations

Safety, Quality & Compliance

• Champion a safety-first culture across all operations

• Ensure compliance with company policies, client requirements, and regulatory standards

• Drive continuous improvement in HSE performance and quality assurance programs

• Support incident investigations and corrective action implementation

• Ensure all projects meet FTC Innovation's standards for quality, safety, and professionalism

Qualifications:

Required

• Minimum 10 years of progressive leadership experience in construction, telecommunications, utilities, or infrastructure industries

• Proven experience managing large-scale, multi-million-dollar construction programs

• Demonstrated success leading operations across multiple geographic regions

• Strong understanding of construction methodologies, project controls, scheduling, procurement, and resource planning

• Proven experience managing departmental or divisional P&Ls

• Advanced understanding of:

• Profit & Loss Statements
• Balance Sheets
• Cash Flow Management
• Forecasting & Budgeting
• Revenue Recognition
• Project Cost Controls
• Margin Analysis
• EBITDA Performance

• Strong leadership, communication, negotiation, and decision-making skills

• Ability to travel as required

• Telecommunications construction experience

• Fiber optic infrastructure deployment experience

• Knowledge of HDD, hydrovac, underground utilities, aerial construction, and OSP network construction

• Experience with large-scale telecom, utility, or infrastructure programs

• Engineering, Construction Management, Business Degree, MBA, PMP, Gold Seal, or equivalent experience considered an asset

What Success Looks Like

• Projects consistently delivered safely, on schedule, and within budget

• Strong client retention and repeat business growth

• Achievement of revenue, profitability, and EBITDA targets

• High workforce utilization and operational efficiency

• Development of scalable systems and processes that support national growth

• Strong employee engagement and leadership development throughout the organization

Compensation & Benefits

• Executive-Level Compensation Package

• Performance-Based Bonus Program

• Vehicle Allowance

• Extended Health & Dental Benefits

• Professional Development Opportunities

• National Leadership Role with Significant Growth Potential

• Opportunity to help shape the future of one of Canada's fastest-growing telecommunications infrastructure companies

Apply Today

If you are a proven construction leader who understands both operational execution and financial performance, and you are ready to lead large-scale infrastructure projects, we would like to hear from you.

Apply through or send your resume to View email address on ca.talent.com