Technicien IT Operations à Montréal
Unity Technologies
Explorez un rôle de Technicien IT Operations chez Unity à Montréal. Ce poste est essentiel pour maintenir la fluidité de l’infrastructure technologique de l’entreprise. Vous collaborerez étroitement avec vos collègues pour assurer un service exceptionnel. En plus du dépannage, vous aurez la possibilité de travailler sur des projets d'initiatives TI et d’améliorer les outils numériques. Votre capacité à résoudre des problèmes critiques sera indispensable pour optimiser la productivité des équipes. Key Responsibilities:
- Offrir un soutien technique pour les ordinateurs des utilisateurs.
- Gérer la file de tickets et respecter les délais du SLA.
- Actualiser les ressources de TI et la base de connaissances.
- Appliquer les politiques TI de l’entreprise.
- Fournir un service à la clientèle de haute qualité.
- Excellentes compétences en résolution de problèmes techniques.
- Expérience en gestion de stockage appréciée.
- ITIL connaissance ou certification un atout.
- Maîtrise de l'anglais et du français.
- Expérience avec macOS et Windows.
Vacancy posted 7 days ago
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