Operations Support

Company Overview

National Logistics Services (NLS) is Canada’s leading retail logistics provider for global lifestyle brands, including apparel, footwear, accessories, and sporting goods. NLS’s well-established Canadian retail relationships, transportation partnerships, and infrastructure provide our internationally recognized clients with a significant advantage for reaching and serving consumers in Canada and beyond through wholesale, brick-and-mortar, and e-commerce channels.

Why work for NLS?

Our people are the driving force behind our culture, and we embrace our P.I.E.C.E values every day. At NLS, you can contribute new ideas and are empowered to do so. Joining Canada’s leading retail logistics provider can provide opportunities that you may have never considered. With our continued expansion into new markets and new supply chain capabilities, our future is one of growth and opportunity.

Responsibilities 

• Prepare all department documentation.
• Respond to all internal or client inquiries (via telephone, email, fax or in person) in a professional, polite manner.
• Responsible for the following duties: word processing; record keeping and filing; data entry; and other activities involving general office and administrative skills
• Ensure that all productivity reports are accurate and achieved to maintain service level standards.
• Data entry for multiple customers.
• Manage order flow in the warehouse management system and on the floor with the team.
• Help coordinate and supervise the activities with their department
• Resolve work-related problems and prepare and submit progress and other reports
• Supporting activities on the floor as required, (RF Scan, pick, pack, Fill Active)
• Train staff in job duties, company policies and safety procedures
• Ensuring computer peripherals and RF scanners are working accurately and make arrangements for its maintenance if needed 

Qualifications

• 1-2 years experience in a distribution, transportation and/or logistics environment is an asset
• You have strong communication skills: verbal, written, listening
• Demonstrates excellent interpersonal skills
• As an Operations Support, you have the proven ability to encourage and motivate others in a positive manner
• You have excellent keyboarding skills; well versed in Microsoft Outlook, Excel and Word
• Knowledge and experience using WMS and Navigator an asset
• Demonstrates the ability to work with multiple systems simultaneously
• You are willing and able to lift up to 50 lbs
• You have the ability to maneuver within the facility between departments
• You are able and willing to work overtime as required in order to meet time-sensitive service level standards
• Minimum High School diploma; College diploma preferred. 

*This is a new position introduced to support current business requirements.
Compensation: $17.95 –$18.96 per hour / The final agreed compensation may vary based on factors such as job-related knowledge, skills and experience.

National Logistics Services (NLS) is Canada’s leading retail logistics provider for global lifestyle brands, including apparel, footwear, accessories, and sporting goods. NLS welcomes diversity in the workplace and encourages applications from all qualified individuals, including visible minorities, Aboriginal People, and persons with disabilities. NLS is committed to providing accommodation for people with disabilities. To request any accommodation you may require to participate in the recruitment process (including alternative formats of materials or accessible meeting rooms) contact Human Resources to discuss your needs.