Front Office Representative

Job Responsibility:

Job Summary

Reception/Administration

Responsibilities and Duties

• Answer phones in a courteous, helpful, and professional manner providing information when requested.
• Demonstrate an understanding of the policies and procedures of Kelowna Gymnastix.
• Greet clients, including parents and students in a welcoming professional manner.
• Complete sales using credit/debit card machine.
• Communicate gym promotions as and when they are offered.
• Assist with concerns and inquiries, both in person and emails.
• Develop proficiency with JackRabbit, the gym's database.
• Assist coaches with administrative backup support.
• Liaise and work closely with administrative staff of the Kelowna gym. The Kelowna gym performs most of the administrative duties, including client payments.
• Some scheduling maintenance may be required.
• Track inventory and stock supplies as needed.
• Perform daily light cleaning as outlined.
• Additional duties may be assigned.
• A high level of computer expertise with database management and analysis.

Job Types: Temporary, Permanent

Pay: $17.40-$21.00 per hour

Expected hours: 12 - 20 per week

Work Location: In person