Customer service agent
$45k - $50k per yearFull-time
Fresh Prep Foods Inc.
- Durée de l'emploi: Permanent
- Langue de travail: Bilingue
- Heures de travail: 40 hours per week
- Education:
- Expérience:
- Secondary (high) school graduation certificate
- or equivalent experience
- Answer written and oral inquiries
- Answer inquiries and provide information to customers
- Arrange for refunds and credits
- Issue receipts and other forms
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Receive and log complaints
- Maintain and manage digital database
- Answer clients' inquiries and provide information
- Provide customer service
- Google Drive
- Zendesk
- Word processing software
- Call centre
- Basic security clearance
- Attention to detail
- Fast-paced environment
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Reliability
- Team player
- Ability to multitask
- Dependability
- Quick learner
- Do you have experience working in this field?
- Do you meet the language requirements listed in the job posting for the position (English or French)?
- 1 year to less than 2 years
- Day
- Weekend
- Dental plan
- Health care plan
- Paramedical services coverage
- Vision care benefits
- Group insurance benefits
- Life insurance
- Maternity and parental benefits
- Free parking available
- Other benefits
- Team building opportunities
- Parking available
Education
Tasks
Computer and technology knowledge
Type of experience
Security and safety
Work conditions and physical capabilities
Personal suitability
Screening questions
Experience
Employment terms options
Health benefits
Financial benefits
Long term benefits
Other benefits
Vacancy posted 2 days ago
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