Delivery Director
Motive Partners
To manage projects for some of the customers for our US Hub. You will be part of the Customer Success team and work closely with a Customer Success Manager, Technical Manager, and Operations Manager, to act as the face of Backbase.
What you'll do
As a Delivery Manager, you will be responsible for supervising the quality of our delivery with some of the customers within the US Hub. You will carefully steer and monitor performance across these projects and maintain customer success and satisfaction while ensuring that our relationship with them continues to grow. This role will directly report to Delivery Director.
You will engage our customers at the executive level, presenting our delivery strategy and supporting the larger Customer Success Team in creating new opportunities. You will also occasionally support the Sales Team, provide guidance to the Operations Management function, and collaborate with the R&D department as well as the technical area to align the delivery strategy with the technical implementation.
Overall, you own customers’ project portfolio and work closely with Project Managers to steer the implementation toward success in addition to the line management of Business Analysts, UX Designers, and Project Managers within the Hub.
Who you are
- You have 8+ years experience in Delivery
- You can demonstrate experience in the banking/financial services sector(s)
- You have experience in startup/scaleup environments
- You have managed a program
- Agile coach experience is beneficial
- You have a Bachelor's degree
- Full professional proficiency in the English language (ILR 4 or equivalent)
- You have a proven leadership track record (8+ years) in running implementation projects for complex, mission-critical, and high-traffic web applications on rock-solid architecture
- You are a pragmatic solution finder who is accustomed to making project trade-offs and decisions, which subsequently, drive these decisions throughout the overall project execution
- You have strong analytical, consultancy, and communication skills (written and verbal)
Vacancy posted 8 days ago
Similar jobs that could be interesting for youBased on the Delivery Director in Toronto, ON vacancy
- Lead transformative change delivery as the Director at Equinix, focusing on enterprise initiatives like Lead-to-Cash. Shape the future through strategic change management for impactful programs. As a Director of Enterprise Change Delivery, you will ensure that critical change...Suggested
- ...Major Highway Projects Division is looking for an infrastructure delivery leader with sophisticated stakeholder engagement experience who... ...beginning to end. Reporting to the Assistant Deputy Minister, as Director of Project Delivery and Innovations Branch, you will lead a team...SuggestedLong term contractFlexible hours
- ...Transform quality engineering at Canada Life as the Director of Technology Delivery in Toronto, ON. Spearhead automation strategies and mentor teams to enhance project delivery and quality. This leadership role involves developing organizational expertise and driving the...Suggested
$160k - $180k per year
...General Information Job Title: Director of Sales (Technology Delivery) Location: Toronto, ON (Onsite/Hybrid) Job Type: Full-Time Reporting Line: Chief Revenue Officer (CRO) / Chief Strategy Officer (CSO) Salary Range • Base: $160k–$180k CAD per year • OTE: Up...SuggestedLong term contractFull timeContract workLocal areaRemote workFlexible hours$140k - $175k per year
.... We provide people with better mobility. We steward precious resources by finding more sustainable solutions. Job Summary The AI Delivery Manager is responsible for the successful execution, management, and operationalization of enterprise AI solutions. This role owns delivery...SuggestedLocal areaRemote work$230k - $320k per year
...our strategy site. Within our consult business we harness our unique combination of leading‑edge practical expertise and project delivery consultancy to unlock the potential in every project. The Project This major national rail programme is focused on delivering a modern...Long term contractPart timeLocal areaFlexible hours$100k - $115k per year
Delivery Lead Toronto, hybrid DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience...Fixed term contractFreelanceWork at officeLocal areaFlexible hoursShift workWeekend work- The role of the Director, Programmatic is responsible for leading a programmatic business unit and ensuring its successful development and... ...KPI’s for a portfolio of clients to ensure on‑time and complete delivery of campaigns. Remain up‑to‑date with new developments in the...Summer workWork at officeFlexible hoursWeekend work
- Take charge of client experiences at Ticketmaster Canada as a Delivery Manager. You’ll oversee the entire client journey from new website requests to ongoing support and delivery. In this pivotal role, you will manage the complete lifecycle of client engagements, ensuring...Long term contract
- ...public profile through thought leadership, publications, or media where relevant Leverage technology and AI tools to enhance client delivery and practice efficiency What We Are Looking For 10 to 15+ years of compensation consulting experience at a recognised advisory...Work at officeRelocation1 day per week
$90k - $125k per year
A global consulting firm in Toronto is seeking a Pension Outsourcing Director with over 13 years of experience in defined benefit plan administration. This role involves managing teams, serving as the primary client contact, and preparing complex benefit calculations. Candidates...$170k - $200k per year
...development. Reporting to the VP of IDD & Geomatics, the IDD Director will be leading and integrating all technical and engineering work... ...full project lifecycle, ensuring compliant, high‑quality design delivery aligned with Aecon’s digital and BIM standards. What You’ll...Local area- ...creativity and data ~ Experienced in Agile methodologies and consulting (a plus) Role responsibilities As a PXM Delivery Consultant , you bring 5 to 7 years of experience, a growth mindset, and a drive to make lasting impact. Your responsibilities will...Long term contractFull timeTemporary workSeasonal workWork at officeImmediate startRemote workTrial periodFlexible hours
- Job Description Insight Global is seeking a Technology Project Manager / Delivery Consultant (Payments) to lead end-to-end delivery of application development initiatives within the outbound payments portfolio for a major banking client. This role is focused on core payment...
$139.01k - $182.45k per year
...Engineering Best Practices - Leads delivering software that is flexible and incremental to meet business goals. Accountable for the delivery of the technology roadmap commitments. Leads requirements and effectively anticipates dependencies and sequencing of tasks. Engineering...Long term contractFlexible hoursShift work$81.6k - $115.2k per year
...to deliver personalized, relevant, and timely communications to customers through their channel of choice. As part of the Marketing Delivery team supporting the RESL (Real Estate Secured Lending) portfolio, your goal will be to design, execute, and measure campaign performance...Work from home- ...Intermediate Developer to build and scale distributed, event-driven applications including APIs, web apps, and background workers within our IT delivery teams. This role focuses on the dual mission of enhancing our existing operational suite while engineering new, high-performance...
- ..., shopping, sports, entertainment and fitness centres. About the Opportunity The Senior Project Director plays a critical leadership role in driving the successful delivery of Wesdome’s most strategic and capital-intensive projects. This position sits at the intersection...Long term contractPermanent employmentFull timeTemporary workInternshipWork at officeLocal areaRemote workFlexible hours
- CAMH is currently seeking a full-time, permanent Director of Facilities. CAMH sits on a 27-acre site which has been redeveloped in accordance... ...service functions to ensure effective and efficient service delivery. CAMH Representative: Serve, when appointed, as the CAMH Rep for...Long term contractPermanent employmentFull timeContract workTemporary workWork at office
- Reporting to the Vice President, Investment Accounting, the Director of Investment Accounting will play a critical leadership, controllership... ...Key Responsibilities Lead accurate and timely end‑to‑end delivery of monthly, quarterly and annual financial accounting and reporting...Internship
$147k - $167k per year
...accountable to the government through the Administrative Agreement with the Minister of Public and Business Service Delivery and Procurement. The seven member Board of Directors provide strategic guidance and oversight of the organization. We are an organization driven by our vision,...Long term contractInternshipWork at officeRemote workFlexible hours2 days per week- ...client, a leading financial institution, is seeking a seasoned Director, Compliance Governance to lead and enhance its enterprise-wide compliance... ...related projects and initiatives, ensuring timely and effective delivery. Qualifications Strong knowledge of AML/ATF and Regulatory...
- ...President, Board Secretariat within the Office of the CEO, the Director, Board Operations leads Board operations and governance services... ...of Trustees and its Committees. The role is responsible for the delivery and continuous improvement of the governance operating model supporting...Work at office
$110k - $130k per year
...for a new beginning. Move forward. Together. On Mission. Who we need Reporting to the VP, Mission, we are hiring a Director, Program Delivery on a 6-month contract. As the new Director, Program Delivery, you will lead the execution and evolution of Parkinson Canada’...Contract workRemote workShift work- Summary: We are currently seeking a Director, Finance Systems to join our IT team in Canada. If you are local to one of our hubs (Burnaby... ...the role: The Director, Finance Systems owns the strategy, delivery, and operational excellence of the enterprise Finance Systems...Work at officeLocal area1 day per week
- ...ambitious consumer and entertainment brands. We bring together deep domain expertise across Retail, CPG, Sports, and Media with AI-native delivery capability, designing and delivering agentic solutions that turn CX vision into commercial reality. We are the partner of choice for...RemplacementContract workFor contractorsWork at officeRemote workFlexible hours
- ...leadership and patient care team, the primary role of the Senior Director Pharmacy include: providing exemplary leadership and strategic... ...Lead pharmacy operations, medication management, and service delivery aligned with organizational priorities Develop and execute long...Long term contractInternship
- ...results, in an inclusive and high-performing culture. Overview The Director, Payroll Transformation leads the design, implementation, and... ...oversight and direction across all phases of payroll system delivery, including design, configuration, testing, deployment, and post-...
$155k - $175k per year
Xello’s Director of IT & Security This is a remote role located in Canada only, working in Eastern Time Zone hours. Who are you? As Director... ...together and motivated by efficiency. Ownership: dependable delivery, taking responsibility for work, tasks, and timelines without...Remote work- ...Job Title: Director - Emergency Care Position Overview: The Director, Emergency Care provides strategic and operational leadership... ...business cases and strategic initiatives to enhance service delivery, capacity, and care models. Foster an environment of accountability...Internship
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Delivery Director. Be the first to apply!
Related searches