Director of Insider Sales

Your new company  

Join a 100+ year-old, employee-owned leader in technology distribution, delivering end-to-end solutions across the SMB and consumer markets. With a strong reputation for service excellence, this organization partners with resellers, retailers, and vendors to drive growth and innovation across Canada. 

Your new role  

As Director, Inside Sales – Canada, you will be responsible for leading and scaling the inside sales function across the Canadian business. This is a highly visible leadership role focused on driving revenue growth, operational excellence, and market share expansion across a large partner ecosystem.

You will lead a team of inside sales and support managers, overseeing outbound sales execution, customer engagement, and performance management across multiple segments including SMB, mid-market, NSP, and consumer.

Key responsibilities include:

• Driving revenue, margin, and product mix performance while owning key P&L levers
• Leading segmentation and coverage models across diverse customer segments
• Managing productivity metrics including outbound activity, utilization, profit per FTE, and pipeline performance
• Establishing a disciplined approach to CRM pipeline management, forecasting, and sales execution
• Leading go-to-market strategies to increase market share across 4,000+ Canadian partners
• Acting as a senior cross-functional leader across sales, marketing, operations, and vendor teams
• Driving operational improvements, including systems, tools, and process enhancements (including AI-enabled solutions)
• Ensuring best-in-class customer SLAs and support experience
• Participating in budgeting, forecasting, and strategic planning cycles
• Serving as a “chief coach” aligned to a people-first development philosophy, mentoring and growing talent across the organization

What you'll need to succeed  

• 5+ years of leadership experience managing inside sales or sales support teams
• Experience within technology distribution, VAR, MSP, telecom, or adjacent ecosystems
• Proven track record of managing large teams and driving performance against revenue and margin targets
• Strong understanding of CRM-driven sales environments, pipeline management, and forecasting discipline
• Experience influencing product mix, portfolio strategy, and overall P&L outcomes
• Demonstrated ability to build and execute go-to-market strategies
• Strong analytical mindset with experience leveraging performance data to drive improvements

What you'll get in return  

• Competitive executive-level compensation package
• Comprehensive benefits including Health, Dental, Life, and Vision
• RRSP matching program
• Generous Paid Time Off
• Gym membership reimbursement
• Work-from-home reimbursement

What you need to do now  

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.