Inside Sales RepresentativeKey Account Manager

Inside Sales Representative/Key Account Manager

AboutCoolIT An Ecolab Company

Founded in Calgary Alberta in 2001CoolITSystems is the leading Direct Liquid Cooling technology provider for data centers supercomputers and desktop computers. We design and manufacture solutions used by the largest tech com

panies globally.

Recognized as one of The Americas Fastest Growing Companies 2023 by Financial Times and honored with the Deloitte Fast 50 Clean Technology award in 2022 as well as the Deloitte Fast 500distinctionin both 2021 and 2022CoolITsrapid growth is capturing global attention.

As demand for generative AIhigh performancecomputing and cloud solutions rapidlyexpands there has never been a more exciting time to join our team.

WHAT YOULL DO:

Role:

This is an exciting opportunity withCoolITSystems the leading provider of scalable liquid cooling Sales Representative plays a critical front-line role in the Business Development team acting as a junior Account Manager responsible for qualifying inbound demand managing smaller opportunities and supporting pipeline this roleyou willserve as the primary intake point for new leads and RFQs ensuring rapid response strong customer engagement and proper routing of strategic opportunities to senior Key Account Managers. The Inside Sales Rep owns a portfolio of small-to-mid-sized deals progressing them from qualification through close whilemaintaininghigh standardsof customer experience.

RESPONSIBILITIES:

• Serve as the first point of contact for inbound leads RFQs and general inquiries
• Qualify opportunities based on technical fit timeline revenue potential and strategic value.
• Triage and route high-value or complex deals to Key Account Managers.
• Maintain responsiveness and ensure no inbound opportunity goes unaddressed.
• Own and progress smaller or transactional opportunities end-to-end.
• Build andmaintaina healthy pipeline of early-stage and fast-turn deals.
• Support revenue generation through high-volume fast-cycle sellingor supportingKey Account Managers with deal coordinationor related activities.
• Maintainaccuraterecords of all activities in CRM (leads opportunities contacts)while ensuringvisibility into inbound pipeline trends and demand patterns.
• Potential for international travel up to15%.

Basic Qualifications:

• 1-3years of experience insales inside sales or business developmentwith a preference towards experience working in a manufacturing or advanced technology business.
• Strong communicationand organizational skills with ability manage multiple opportunities in parallel.
• Bachelors degree in business administration Engineering Computer Science or related field.

Preferred Qualifications:

• Preference for strong technical background with experience in data center infrastructure cooling systems or related fields.
• Experience using CRM and ERP systems such as OracleNetsuite(preferred)SAP Salesforce orServiceNow.

Skills:

• Customer-first mindset.
• Speed responsiveness (critical for inbound conversion).
• Good commercial judgment (qualify vs escalate decisions).
• Process discipline (CRM quoting follow-up rigor).

WHY COOLIT

We strive to be an employer of choice and as such we believe in rewarding our employees with career and development opportunities that willmaintainand strengthen our culture whilealigning toour vision and values.

We are a company that is full of vibrant innovative people who love what we do. Our comprehensive benefits package includes:

• Vacation and flex days and paid company-wideshutdownduring the holiday season.
• Comprehensive benefits including Dental Drugs Optical Paramedical and Health Spending. These costs are covered by CoolIT and are enacted from your first day.
• Dress for your day in a casual yet professional environment.
• Retention rewards like The Big Coffee Break that reward tenure withadditionalvacation time and a monetary bonus.
• Company-funded RRSP contributions to support your long-term financial goals.

We thank every candidate inadvancehowever only those selected for an interview will be candidates for this position willbe requiredto undergo background checks including criminal records check and education. Immigration sponsorship is not available for this role

Required Experience:

IC