Assistant Manager, Housekeeping - INSPIRE Program, Rooms Division

Sheraton Suites Calgary Eau Claire is a uniquely managed Fairmont property within Accor; operating as a franchised Marriott property.

Sheraton Suites Calgary Eau Claire is Calgary’s all-suite urban retreat between downtown city life and the scenic Bow River. Designed for those in pursuit of adventure, joy and relaxation, our downtown located hotel is nestled between the urban vibes of a bustling city and the peaceful tranquillity of the Bow River and Prince's Island Park. Discover adventures from the heights of the Calgary Tower for enchanting city views to river floating down the Canadian Rockies glacier fed Bow River. Experience the many sides of our beautiful city at Sheraton Suites Calgary Eau Claire.

About the Application Process:

At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

Job Description

We invite you to join the world of luxury hospitality at Sheraton Suites Calgary Eau Claire as part of our Inspire Program in the Rooms Division. This 18-month immersive leadership journey is designed to help you grow into a confident, capable first-time leader within Fairmont, making your mark within one of the world's most storied luxury brands. Through a combination of structured cross-exposure, Hotel Executive Committee mentorship, and real-world business impact, you'll build the skills, mindset, and experiences that will shape your career.

Key Responsibilities

Your Development Journey:

As an Inspire, your journey will unfold as follows:

• Onboarding & Orientation: Embark on a comprehensive brand and service culture immersion, align on your cross-exposure schedule, and be introduced to your dedicated mentor and division team.
• Cross-Exposure Experience: Broaden your division-specific expertise through hands-on, in-depth operational understanding in different functional areas within your division.
• Business Impact Project: Apply your learning to a real-world business challenge, conceptualizing and executing a project that allows you to showcase your leadership, innovation, and strategic thinking. Enter a global competition to put your project on centre stage.
• Hotel Executive Committee Mentorship: Learn from an experienced leader who will help guide your growth, inspire your leadership journey and connect you to the Fairmont values.
• Build your community: Connect with your peer community of Inspire participants from our network of hotels, enhancing your global mindset and support network.
• Be Inspired: Join our virtual leadership speaker series connecting you with Senior Leaders.

Throughout this program you will:

• Build strong relationships and network with Hotel Executive Committee leaders and colleagues across the hotel.
• Continuously develop leadership skills, build business acumen, and contribute to creating exceptional guest experiences.
• Make meaningful impact and drive results within your assigned areas of focus.

Qualifications

• A recent graduate with a degree in Hospitality Management, Business Administration, or a related field.
• Demonstrated passion for luxury hospitality and a strong desire to develop into a future leader in hotel operations.
• Proven leadership potential, evidenced by academic achievements, extracurricular activities, or previous work experience.
• Exceptional communication and interpersonal skills, with the ability to connect effectively with diverse groups of people.
• Strong analytical and problem-solving abilities, with a proactive approach to challenges.
• High level of adaptability, resilience, and a positive attitude in a fast-paced environment.
• Embrace the Fairmont brand promise and luxury in your role and in all your interactions.
• Foster an inclusive environment where every individual feels valued and respected.
• Create an environment where colleagues are empowered, supported, and recognized

Physical Requirements

• Ability to stand and walk for extended periods and supporting operational activities throughout the hotel.
• Physical stamina to move efficiently across multiple floors and hotel areas while maintaining attention to detail and supporting teams during peak operational periods.

Additional Information

Employee Benefits:
Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties and Marriott properties , special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. We offer a competitive benefit program including medical, dental, vision, retirement savings and an employee and family assistance program.

Our Values

Respect:
We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity. 

Belonging:
We celebrate our differences. We support each other and we always stand together.​

Integrity:
We build trust through mutual respect and being authentic.​

Empowerment:
We have authority to take initiative and anticipate moments that create unforgettable experiences. ​

Excellence:
We make genuine connections, and we cherish every opportunity to make the people around us feel special.​

Diversity & Inclusion

Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.

Visa Requirements

Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Accommodations

We encourage you to let us know if you require any accommodation through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence:  View email address on jobs.smartrecruiters.com

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