Bilingual Inside Sales Representative

Description

Bilingual Inside Sales Representative
Montreal, Quebec  |  Full-Time, Permanent  |  In Office

Salary: up to $62K

Schedule: To be confirmed

About the Opportunity

Do you enjoy helping customers, staying organized, and making sure every order runs smoothly? Our client, an established steel manufacturing organization, is seeking a Bilingual Inside Sales Representative to join its Montreal team. This position brings together customer service, order processing and shipment coordination, with regular collaboration across sales and production. It is a great opportunity for someone who enjoys a fast-moving, detail-oriented environment and is comfortable working with technical information.

Perks & Benefits — Pending Confirmation

The following benefits were offered for a previous position with this employer and have not yet been confirmed for the Montreal role:

• Health and dental benefits
• Performance-based bonus
• Registered retirement savings plan (RSP)
• Profit sharing
• Tuition reimbursement
• Career development and growth opportunities

Responsibilities

What You Will Do

• Process customer orders and maintain accurate customer, order and shipment information.
• Respond to customer inquiries and coordinate with sales and production colleagues to meet customer needs.
• Coordinate shipments with customers, carriers and internal teams.
• Read and interpret technical drawings, specifications and project documentation.
• Communicate professionally in French and English with customers, suppliers and colleagues within and outside Quebec.
• Follow applicable safety procedures and collaborate with manufacturing and production personnel.

Skills Required

• Strong written and verbal communication skills in both French and English.
• Excellent organizational and time management skills with strong attention to detail.
• Ability to multitask, prioritize responsibilities, and manage competing deadlines.
• Strong customer service and interpersonal skills.
• Proficient computer skills and basic mathematical abilities.
• Collaborative, proactive, and adaptable with a willingness to learn.

Qualifications

• Bilingual proficiency in French and English, both written and spoken.
• Strong computer literacy and ability to work with digital systems.
• Ability to work independently and collaboratively in a fast-paced environment.
• Strong problem-solving skills and a customer-focused approach.

Experience Requirements

• Previous experience in customer service or inside sales.
• Experience working in a manufacturing environment.
• Previous exposure to the steel industry.
• Experience working with technical products or product specifications.