Administrative Support IV - Outpatient Clinic Coordination

Cancer Care Alberta is guided by compassion, accountability, respect, excellence, and safety in delivering patient- and family-centered care. This role is ideal for individuals who are detail-oriented, adaptable, and thrive in fast-paced environments. The successful candidate provides high-quality service and contributes to a positive patient and team experience. The Administrative Support IV manages clinical information flow and provides clerical and clinic coordination support. Responsibilities include scheduling virtual and in-person appointments, coordinating across departments, and supporting clinic operations through template maintenance, clinic changes, and space coordination. Strong communication skills and the ability to multitask under tight timelines are essential. Key Responsibilities: Schedule and coordinate appointments across multiple services. Perform template changes, overbooking, and schedule adjustments. Process clinic cancellations, add-ons, and provider changes. Update locations and maintain accuracy in Connect Care. Communicate clinic updates to interdisciplinary teams. Support clinic space coordination and workflow efficiency. Maintain clinic documentation and reports.

As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

• Transition Company: Cancer Care Alberta
• Classification: Administrative Support IV
• Union: AUPE GSS
• Unit and Program: Outpatients Department
• Primary Location: Cross Cancer Institute
• Location Details: As Per Location
• Multi-Site: Not Applicable
• FTE: 1.00
• Posting End Date: 02-JUL-2026
• Employee Class: Regular Full Time
• Date Available: 20-JUL-2026
• Hours per Shift: 7.75
• Length of Shift in weeks: 2
• Shifts per cycle: 10
• Shift Pattern: Days, Evenings, Weekends
• Days Off: As Per Rotation
• Minimum Salary: $28.49
• Maximum Salary: $34.62
• Vehicle Requirement: Not Applicable

Required Qualifications

Some post-secondary education.

Additional Required Qualifications

Grade 12 and completion of a Unit Clerk or MOA program. Ability to prioritize in a fast-paced environment. Strong communication and teamwork skills. Ability to manage sensitive situations professionally. Connect Care experience is an asset. Oncology experience preferred.

Preferred Qualifications

Ability to perform light–medium physical tasks. Capacity for prolonged standing and walking.