Therapy Support Navigator

About CASA
CASA Mental Health is an accredited non-profit organization delivering holistic, culturally safe wrap-around mental health services to Albertans under age 18 and their families. CASA provides mental health services to the missing middle – mental health treatment for diagnosed children and youth, in between prevention and promotion in primary and community care, and acute treatment in hospital.
CASA’s teams of mental health professionals are trauma experts committed to delivering services in collaboration with community partners. This includes assessment and treatment for more than 11,000 children, youth and their families each year, from community outreach settings to intensive treatment programs.

Job Details
Wage range: $ 33.92 per hour to $41.70 per hour
Shift Structure: 7.25 hours per day
Primary Location: CASA Fort Road
Union: In-scope
Classification: Therapy Support Navigator
FTE: 1.00
Status: Temporary for 1 year

About the Role
Reporting to the Clinical Manager, the Therapy Support Navigator collaborates with all CASA programs and external partners to deliver an extension of mental health services and supports to children and adolescents with mental health concerns and their families. The Therapy Support Navigator is an active member of an interprofessional team involved in triage, intake, assessment, case management, psycho-educational/treatments groups, outreach services, resource navigation and transition services.
The Therapy Support Navigator will:

• Actively engage in the triage process to determine the appropriate mental health services for patients and their families.
• Assist Mental Health Therapists/Physicians in screening and assessment interviews to inform treatment plans.
• Manage assigned caseload.
• Provide hands-on modelling and coaching to family members, guided by the treatment plan.
• Coordinate and facilitate psycho-educational/treatment groups for patients and their families.
• Develop and maintain a list of community resources to refer patients and families to, for additional mental health support.
• Actively engage in the Triage, Navigation and Transition process to determine the appropriate mental health services for patients and their families.

• Engage in facility, school and/or home observations and document observation reports to inform treatment plans.
• Conduct phone calls on behalf of clinicians (e.g. to schools, parents, other professionals) to gather information or explain strategies to assist the patient to be successful.
• Complete relevant electronic medical record documentation.

Qualifications

• Completion of any of the following:
  • Bachelor of social work
  • Bachelor of arts, majoring in psychology
  • Bachelor of education or bachelor’s degree in a related field.
• Relevant and practical experience in a child and adolescent mental health treatment setting.
• Valid Class 5 operator’s license and access to transportation.

The successful Therapy Support Navigator will also possess the following experience, knowledge, skills and abilities:

• Adaptability and flexibility in fluid contexts and situations.
• Strong knowledge and skill with behaviour management.
• Ability to work independently and prioritize tasks appropriately.
• Excellent organizational, interpersonal and communication skills.

Conditions of Employment

• A satisfactory Criminal Records Check with Vulnerable Sector Search. This would be the financial responsibility of the successful candidate.
• A satisfactory Child Intervention Check.
• Proof of COVID-19 vaccination or exemption on the basis of a protected legal ground.

Closing Date : June 30, 2026
Please quote the following competition number in your application materials: 26-102