Manager, Technology and Cyber Risk (Montreal)

Manager, Technology & Cyber Risk Standards Governance

Manulife is seeking an experienced Manager to drive consistent, scalable, and effective risk management standards and practices across the enterprise.

Overview

This role focuses on designing, implementing, and continuously improving processes that support the lifecycle of technology and cybersecurity standards while coordinating a portfolio of risk and control initiatives. Operating within a Second Line of Defense environment, the Manager will drive structure, discipline, and transparency across technology and cyber risk activities, ensuring alignment with enterprise frameworks and regulatory expectations.

Position Responsibilities

• Manage a portfolio of technology and cybersecurity standards, ensuring clear ownership and lifecycle governance.
• Lead end-to-end processes for standards development, approval, and refresh while establishing structured workflows, templates, and governance routines.
• Monitor progress across initiatives and drive continuous process improvements, including automation and efficiency gains.
• Support oversight activities across technology and cyber domains, including challenge to risk assessments and control documentation.
• Monitor issues, exceptions, and corrective action plans.
• Support thematic reviews and standards alignment work.
• Lead cross-functional initiatives with clear scope and timelines.
• Establish and maintain plans and trackers to manage portfolio execution.
• Facilitate governance forums and working groups.
• Ensure alignment with frameworks and governance expectations.
• Drive adoption of governance processes and continuous improvement initiatives.
• Develop reporting and dashboards on portfolio and risk status.
• Establish and maintain documentation and guidance materials.
• Improve consistency, transparency, and quality across governance.
• Collaborate with cross‑functional stakeholders to ensure alignment.

Professional Skills

• Communicate clearly and concisely with stakeholders.
• Build strong working relationships across Line1 and Line2 teams.
• Demonstrate curiosity, attention to detail, and a commitment to a strong risk culture.
• Strong written and verbal communication skills.
• Detail‑oriented with strong organizational skills.
• Ability to design scalable and repeatable processes.
• Strong project management and organizational skills.
• Strong analytical and documentation skills.
• Bilingualism (English and French) is a strong asset. If the successful candidate is in Quebec, proficiency in both languages will be required.

Required Qualifications

• 57+ years of experience in technology risk, cybersecurity, or related fields.
• Experience in risk, governance, compliance, audit, or Second Line of Defense environments within financial services or another regulated industry.
• Understanding of key technology and cybersecurity domains.
• Certifications such as CISSP, CISA, CRISC, CISM, or PMP.
• Familiarity with frameworks such as NIST or ISO.
• Experience with standards or policy governance.
• Experience with process improvement initiatives.

Benefits

• Health, dental, mental health, vision, short‑ and long‑term disability, life and AD&D insurance coverage.
• Retirement savings plans with employer matching contributions and global share ownership plan.
• Paid time off program including holidays, vacation, personal, and sick days, and statutory leaves.
• Customized wellness and employee/family assistance plans.

Compensation

Hybrid salary range: $79,700.00CAD – $129,700.00CAD, plus incentive programs tied to performance.

Location: Halifax, Nova Scotia.

Equal Opportunity Employer Statement

Manulife is an Equal Opportunity Employer. We embrace diversity and are committed to fair recruitment, retention, advancement, and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy‑related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. We provide reasonable accommodations during the application process.