Undergraduate Assistant

Description:

About us:

The Faculty of Arts & Science is the heart of Canada’s leading university and one of the most comprehensive and diverse academic divisions in the world. The strength of Arts & Science derives from our combined teaching and research excellence in the humanities, sciences and social sciences across 29 departments, seven colleges and 46 interdisciplinary centres, institutes and programs. We can only realize our mission with the dedication and excellence of engaged staff and faculty. The diversity of opportunities and perspectives within the Faculty reflect the local and global landscape and the need for curiosity, innovative thinking and collaboration. At Arts & Science, we take pride in our legacy of innovation and discovery that has changed the way we think about the world.

Your opportunity:

The Munk School of Global Affairs & Public Policy offers world class multidisciplinary undergraduate and graduate programs. We are home to exceptional faculty, experts and researchers from around the globe, and more than 50 academic centres, labs and programs. Our goal is to build a unique, world-renowned research, teaching and public engagement hub that shapes the contemporary fields of global affairs and public policy from within Canada. Our School brings together those who are passionate about global affairs and public policy to research, discuss and address the problems of a fast-changing world.

Under the general direction of the Director, Programs, the Undergraduate Assistant provides undergraduate program administrative support at the Munk School of Global Affairs and Public Policy. Responsibilities include acting as the first point of contact for student general enquiries, maintaining student databases, updating official records and course information on student information systems, and assisting with the coordination of exams and room assignments.

Your responsibilities will include:

• Responding to enquiries within the defined scope of the role and redirecting as appropriate.
• Maintaining course information on student information systems.
• Providing detailed information on eligibility requirements, procedures and deadlines.
• Obtaining course information and materials from instructors.
• Liaising with stakeholders to coordinate space and resource requirements
• Providing routine information on programs and events
• Updating and maintaining records.
• Generating reports.

Essential Qualifications:

• Advanced College Diploma (3 years) or acceptable combination of equivalent experience.
• Minimum two years relevant experience in a post-secondary environment providing detailed academic information to students and faculty.
• Relevant undergraduate program administration experience at a post-secondary institution.
• Experience coordinating logistics for meetings and events.
• Demonstrated experience and proficiency with student information systems ROSI, ROSI Express, and Degree Explorer.
• Experience administering CUPE Local 3902 Unit 1undergraduate program procedures
• Demonstrated advanced computer skills, including MS Office (e.g. Word, Excel, Outlook, etc.), databases, content management system or other website management system, and group scheduling software.
• Excellent problem-solving, organizational and time-management skills.

Assets (Nonessential):

• Experience working with the University of Toronto and Faculty of Arts and Science undergraduate practices and procedures, and the University of Toronto fees schedules.

To be successful in this role you will be:

• Approachable
• Efficient
• Multi-tasker
• Organized
• Problem solver

Please Note:

• This is a term position until August 2027. 
• Internal applicants may request a job description at View email address on jobs.utoronto.ca. 

Closing Date: 07/31/2026, 11:59PM ET
Employee Group: USW 
Appointment Type : Budget - Term 
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 08 -- $63,963. with an annual step progression to a maximum of $81,797. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Student Services
Recruiter: Daniel Hoverd

Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.

Job descriptions are available upon request for internal applicants.