Undergraduate Program Coordinator (term)

Job Responsibility:

Date Posted: 06/27/2024 Req ID: 38400 Faculty/Division: Faculty of Arts & Science Department: Dept of Computer Science Campus: St. George (Downtown Toronto) Position Number: 00054427

Description:

About us: The Faculty of Arts & Science is the heart of Canada's leading university and one of the most comprehensive and diverse academic divisions in the world. The strength of Arts & Science derives from our combined teaching and research excellence in the humanities, sciences and social sciences across 29 departments, seven colleges and 46 interdisciplinary centres, institutes and programs. We can only realize our mission with the dedication and excellence of engaged staff and faculty. The diversity of opportunities and perspectives within the Faculty reflect the local and global landscape and the need for curiosity, innovative thinking and collaboration. At Arts & Science, we take pride in our legacy of innovation and discovery that has changed the way we think about the world.

Established in 1964, the Department of Computer Science is ranked among the top computer science departments in the world. Our faculty have been presented with a wide variety of honours and awards over the years, including two Turing Awards, and many othernational and international honours. We provide diverse programs and research opportunities while consistently producing high-impact research that is among the most highly cited in computer science.

Your opportunity: Reporting to the Associate Director, Undergraduate Academic Services, and under the direction of Associate Chair, Undergraduate Studies, the Undergraduate Program Coordinator is responsible for providing program administration support for the Computer Science undergraduate office.

This is a term position to December 2025. Your responsibilities will include:

• Building and strengthening relationships with stakeholders and partners of strategic importance
• Conducting detailed analysis on program efficiency and student learning outcomes to inform program planning activities
• Analyzing servicedelivery and/or internal processes and recommending improvements
• Leading seminars and/or workshops
• Advising students on academic and/or financial matters by providing options and consequences incorporating personal circumstances impacting academic success and an understanding of an individual's background
• Coordinating tasks for projects and other strategic initiatives with stakeholders
• Directing a small group in a limited area, including responsibility for scheduling and/or workflow

Essential Qualifications:

• Bachelor's Degree or acceptable combination of equivalent experience.
• Minimum four years recent and relevant experience in supporting an undergraduate academic program, including supporting program planning and student advising
• Demonstrated experience providing academic advising to current and prospective students
• Experience conducting qualitative and quantitative analysis on program efficiency and student experience, and providing strategic input in program planning
• Experience analyzing internal and external program trends, preferably in computer science, and recommending improvements
• Experience interpreting and advising on academic policies, regulations, and procedures
• Demonstrated knowledge of relevant student and academic university policies, and student services
• Experience preparing and leading presentations, seminars, and/or workshops, planning and organizing special events, and preparing promotional and outreach materials
• Experience planning and implementing workflows for staff
• Strong working knowledge of MS Office Suite, including Excel, Word, and SharePoint, and content management systems
• Advanced skills in ROSI, ROSI Express, Degree Explorer, eMarks, or similar student systems to enter data, retrieve information, and generate reports
• Exceptional interpersonal skills with the ability to communicate with tact and diplomacy
• Demonstrated ability to organize work and establish priorities in a flexible way, and successfully meet deadlines with competing priorities and interruptions
• Ability to handle stressful situations
• Excellent relationship building skills, with the ability to relate to all levels of faculty, staff and students in a manner which facilitates cooperation

Assets (Nonessential):

• Demonstrated knowledge of computer science program trends and best practices
• Experience in interpreting collective agreements

To be successful in this role you will be:

• Accountable
• Meticulous
• Multi-tasker
• Organized
• Problem solver
• Tactful

This role is currently eligible for a hybrid work arrangement, pursuant to the University policies and guidelines, including but not limited to the University of Toronto's Alternative Work Arrangements Guideline.

Closing Date: 07/09/2024, 11:59PM ET Employee Group: USW Appointment Type : Budget - Term to December 2025 Schedule: Full-Time Pay Scale Group & Hiring Zone: USW Pay Band 12 - $78,308 with an annual step progression to a maximum of $100,144. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol. Job Category: Student Services

Lived Experience Statement Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.