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Operations Assistant

Full-time

Emplyfy

Are you organised, proactive, and looking for a varied remote role with a UK-based company?

We're looking for an Operations & Administrative Assistant to support the day-to-day activities of the business. This role combines administration, coordination, and operational support, making it ideal for someone who enjoys a broad range of responsibilities and working as part of a collaborative team.

Key Responsibilities

Administrative Support

  • Assist with general administration across the business

  • Coordinate calendars, meetings, and appointments

  • Prepare documents, reports, and business correspondence

  • Maintain organised filing systems and records

  • Conduct basic research and administrative tasks as required

Operational Support

  • Manage incoming calls and enquiries

  • Update CRM systems and operational databases

  • Liaise with suppliers and customers regarding routine matters

  • Support onboarding administration and account setup activities

Systems Support

  • Log, monitor, and track internal support requests

  • Assist with user account and access management

  • Maintain accurate data across internal systems

What You'll Bring

  • Strong organisational skills and attention to detail

  • Good communication skills (written and verbal)

  • A proactive attitude and willingness to learn

  • The ability to manage and prioritise tasks effectively

  • Confidence using email, online systems, and business software

  • Reliability, consistency, and the ability to work independently

  • Minimum of 3 years’ experience in an administrative, operational, or similar support role

  • Proficient in Microsoft Office (Word, Excel, Outlook, etc.)

  • Familiarity with CRM systems or similar platforms is a strong advantage

  • Sharp attention to detail, with a commitment to accuracy and high-quality work

  • Highly organised, reliable, and skilled at managing time and responsibilities

  • Confident working independently, juggling tasks, and meeting tight deadlines

  • Tech-savvy and open to learning new tools, platforms, or ways of working

  • Strong interpersonal skills and a team-focused mindset

  • Excellent written and verbal communication in English, with solid grammar and spelling

  • Must have a reliable laptop, stable internet connection, and a quiet, well-equipped home workspace

Vacancy posted 3 days ago
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