Operations Assistant

Are you organised, proactive, and looking for a varied remote role with a UK-based company?

We're looking for an Operations & Administrative Assistant to support the day-to-day activities of the business. This role combines administration, coordination, and operational support, making it ideal for someone who enjoys a broad range of responsibilities and working as part of a collaborative team.

Key Responsibilities

Administrative Support

• Assist with general administration across the business

• Coordinate calendars, meetings, and appointments

• Prepare documents, reports, and business correspondence

• Maintain organised filing systems and records

• Conduct basic research and administrative tasks as required

Operational Support

• Manage incoming calls and enquiries

• Update CRM systems and operational databases

• Liaise with suppliers and customers regarding routine matters

• Support onboarding administration and account setup activities

Systems Support

• Log, monitor, and track internal support requests

• Assist with user account and access management

• Maintain accurate data across internal systems

What You'll Bring

• Strong organisational skills and attention to detail

• Good communication skills (written and verbal)

• A proactive attitude and willingness to learn

• The ability to manage and prioritise tasks effectively

• Confidence using email, online systems, and business software

• Reliability, consistency, and the ability to work independently

• Minimum of 3 years’ experience in an administrative, operational, or similar support role

• Proficient in Microsoft Office (Word, Excel, Outlook, etc.)

• Familiarity with CRM systems or similar platforms is a strong advantage

• Sharp attention to detail, with a commitment to accuracy and high-quality work

• Highly organised, reliable, and skilled at managing time and responsibilities

• Confident working independently, juggling tasks, and meeting tight deadlines

• Tech-savvy and open to learning new tools, platforms, or ways of working

• Strong interpersonal skills and a team-focused mindset

• Excellent written and verbal communication in English, with solid grammar and spelling

• Must have a reliable laptop, stable internet connection, and a quiet, well-equipped home workspace