Operations Administrator (Remote)

We're looking for a highly organised, reliable, and proactive individual who enjoys supporting teams and helping things run smoothly behind the scenes.

This is a varied role where you'll assist across administration, operations, and internal systems. No two days are exactly the same, and you'll play an important part in helping the business stay organised, efficient, and responsive.

Key Responsibilities

Administration

• Provide day-to-day administrative support across the business

• Attend meetings, record key discussion points, and distribute action items

• Manage schedules, calendars, and meeting coordination

• Prepare business documents, correspondence, and reports

• Conduct basic research and maintain organised records and files

Operations

• Handle incoming calls and respond to general enquiries

• Update and maintain CRM systems and operational records

• Liaise with suppliers and clients regarding quotes, follow-ups, and routine queries

• Support the onboarding process for new starters, including account setup and administration

Systems & Records

• Log and track internal support requests

• Assist with user account administration and access management

• Ensure internal systems remain accurate and up to date

What You'll Bring

• Strong organisational skills and attention to detail

• Good communication skills (written and verbal)

• A proactive attitude and willingness to learn

• The ability to manage and prioritise tasks effectively

• Confidence using email, online systems, and business software

• Reliability, consistency, and the ability to work independently

• A reliable internet connection (fibre preferred), access to a laptop or desktop that meets basic work requirements, and a backup solution for connectivity or power outages

• Minimum of 3 years’ experience in an administrative, operational, or similar support role

• Proficient in Microsoft Office (Word, Excel, Outlook, etc.)

• Familiarity with CRM systems or similar platforms is a strong advantage

• Sharp attention to detail, with a commitment to accuracy and high-quality work

• Highly organised, reliable, and skilled at managing time and responsibilities

• Confident working independently, juggling tasks, and meeting tight deadlines

• Tech-savvy and open to learning new tools, platforms, or ways of working

• Strong interpersonal skills and a team-focused mindset

• Excellent written and verbal communication in English, with solid grammar and spelling

• Must have a reliable laptop, stable internet connection, and a quiet, well-equipped home workspace