Business Support Assistant

We’re looking for a Business Support Administrator to join a UK-based remote team and support a variety of operational and administrative functions across the business.

This role is ideal for someone who enjoys being the link between teams, suppliers, and systems, ensuring communication is clear and work moves forward efficiently.

You’ll be involved in administration, supplier coordination, ticket management, and supporting internal processes.

Key Responsibilities

Administration

• Provide day-to-day administrative support across departments

• Coordinate meetings, schedules, and follow-up actions

• Prepare documents, reports, and internal communications

• Maintain organised records and business files

Supplier & Operations Support

• Handle incoming enquiries and route or resolve requests

• Manage ticketing system entries and ensure issues are tracked

• Request, review, and follow up on supplier quotes

• Communicate with suppliers and clients regarding updates and requirements

• Assist with creating proposals, quotations, and supporting documentation

• Support onboarding and account setup processes

Internal Systems

• Maintain CRM accuracy and update customer records

• Assist with user access requests and system administration

• Ensure internal workflows and records remain up to date

What You’ll Bring

• Strong coordination and organisational skills

• Good written and verbal communication

• Confidence working with multiple systems and platforms

• Ability to follow processes and manage priorities

• Detail-focused and reliable working style

• Minimum of 3 years’ experience in an administrative, operational, or similar support role

• Proficient in Microsoft Office (Word, Excel, Outlook, etc.)

• Familiarity with CRM systems or similar platforms is a strong advantage

• Sharp attention to detail, with a commitment to accuracy and high-quality work

• Highly organised, reliable, and skilled at managing time and responsibilities

• Confident working independently, juggling tasks, and meeting tight deadlines

• Tech-savvy and open to learning new tools, platforms, or ways of working

• Strong interpersonal skills and a team-focused mindset

• Excellent written and verbal communication in English, with solid grammar and spelling

• Must have a reliable laptop, stable internet connection, and a quiet, well-equipped home workspace