Customer Service Representative

WE’RE HIRING!

Customer Service Representative, Winnipeg Branch

Full-Time Permanent (2 Positions)

About Us

First Nations Bank of Canada is a federally chartered bank primarily focused on providing financial services to the Indigenous marketplace in Canada. Over 90% Indigenous owned and controlled, FNBC is a leader in advocating for the growth of the Indigenous economy and the economic well-being of Indigenous people. Headquartered in Saskatoon, SK, FNBC takes pride in its workforce of over 60% Indigenous employees working at locations across Canada.

About The Role

Reporting to the Branch Manager, you will join the Customer Service team at our Winnipeg, MB branch.  As a Customer Service Representative, you will assist customers with a variety of financial activities, like making deposits, withdrawals, bill payments, and cashing cheques.  As you get to know our customers, you will be able to help them identify some of their financial needs and provide them the best solution through FNBC’s products and services, while adhering to internal and regulatory policies and procedures. These are full-time permanent opportunities.

About You

You are a highly motivated individual who is passionate about providing a high level of customer service. You have a keen eye for detail and possess strong organizational skills. You are highly adaptable, professional and efficient and enjoys working with others!

Qualifications

• high school diploma, GED, or equivalent is preferred but not required. Candidates who cannot meet this qualification and have a combination of relevant    training and work experience are encouraged to apply.
• have strong interpersonal skills; be able to add, subtract, multiply, and divide in all units of measure; use a calculator and computer; use Microsoft Office; stand for extended periods of time
• experience with financial institution software systems preferred
• cash handling, customer service, and/or sales experience preferred
• have acceptable criminal and credit checks

We are passionate about creating an inclusive workplace and value and respect diversity of our staff.

If you are interested in this opportunity, meet the qualifications, and are eligible to work in Canada, please drop off your resume in person at First Nations Bank of Canada, Winnipeg, MB branch OR apply online through our career centre at Career Centre | Recruitment

The posting will remain open until June 19, 2026.

We thank all candidates for their interest, however, only those selected for an interview will be contacted .
Preference will be given to Indigenous peoples who are recognized members or descendants of First Nations, Métis, or Inuit peoples indigenous to Canada.