Bilingual Customer Service Lead at AGF
AGF Investments
Advance your career with AGF Management Limited as a Bilingual Customer Service Lead. This hybrid role in Toronto combines working from home with in-office collaboration. As a Senior Bilingual Customer Service Representative, you will support financial advisors and investors in both English and French. Your expertise will be crucial in handling inquiries, fostering client relationships, and maintaining in-depth product knowledge. AGF seeks motivated professionals who thrive in customer service and the financial sector. Key Responsibilities:
• Serve as the first point of contact for clients
• Address transactional inquiries in English and French
• Cultivate strong client relationships through clear communication
• Keep updated on AGF products and policies
• Contribute to a positive and engaging team atmosphere Requirements:
• Relevant post-secondary education preferred
• Minimum 3 years experience in a financial contact center
• Bilingual capabilities in English and French
• Self-management and multitasking abilities
• Strong analytical and problem-solving skills Utilize your bilingual skills to elevate client satisfaction at AGF Management Limited.
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Vacancy posted 1 day ago
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