Bilingual Senior Claims Consultant at Sun Life (Vancouver)
Sun Life
Elevate your career as a Bilingual Senior Disability Claims Consultant with Sun Life. Proactively manage litigated claims and escalated cases to enhance client satisfaction and financial outcomes.
In this senior-level role, you will leverage your expertise in disability and litigation management to handle complex cases effectively. You will interact directly with legal counsel and represent Sun Life in judicial proceedings, focusing on proactive customer service. This position demands robust organizational and communication skills to navigate high-pressure situations and build effective relationships.
Key Responsibilities
- Manage litigated case block with customer-focused strategies
- Represent Sun Life at mediations and legal proceedings
- Instruct legal counsel on claims disposition
- Identify solutions for escalated cases effectively
- Coach team members and foster collaboration
Requirements
- Bilingual in French and English, oral and written
- Over 5 years in disability case management
- Solid analytical and decision-making abilities
- Excellent negotiation and interpersonal skills
- Flexibility to adapt to changing environments
Bring your customer service skills and litigation expertise to drive outcomes at Sun Life.
J-18808-Ljbffr
#J-18808-LjbffrVacancy posted 7 days ago
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