Voice of Customer Platform & Program Lead (Medallia)
Canadian Tire Financial Services
Canadian Tire Financial Services in Toronto, ON is seeking an Associate Manager for the Voice of Customer Platform & Program. You will own day-to-day operations, governance and stakeholder support for the Medallia platform, driving adoption and data-driven improvements.
You will partner across banners, Dealers, Store Operations and IT to ensure governance, privacy and performance. The role emphasizes analytics, program management and cross-functional leadership to maximize customer insights
#J-18808-Ljbffr- ...small players, we stay at the leading edge of technology, remain nimble... ...for a Senior Programmable Voice Engineer to develop programmable... ...to Twilio and other CPaaS platforms. The role includes designing and... ...powering next-generation customer experience solutions using technologies...CustomerFull timeInternshipRemote workRelocation
$180k - $190k per year
...Job Description Overview AtkinsRéalis is hiring a Program Scheduler to join our growing team. This position reports to the Planning... ...effectively. Collaborate with interface managers and other project leads to streamline scheduling processes and enhance overall project...SuggestedFull timeWork at officeFlexible hours- ...We are looking for a Customer Value & Growth Program Manager to own and drive the company-wide program that ensures our customers realize the value of their investment with Achievers and incrementally grow their spend with us as a result. Customer Success, Product,...CustomerPermanent employmentFull time
- ...and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that... ...Working as the right hand to the program Director, you will hold a 360-degree... ...execution and delivery of CCaaS platform projects, including new features...SuggestedFull timeInternshipWork at officeRemote workRelocation2 days per week
$50k - $54k per year
...health case management, supportive housing and a broad range of other programs and services. PTH PROGRAM: One of Madison's supportive... ...significant challenges. POSITION SUMMARY: The PTH Program Team Lead is responsible for providing support to the PTH Program Manager...SuggestedLong term contractFull timeFixed term contractCasual workLocal areaRelocationShift workWeekend workAfternoon shift- ...Purpose of the Job: The Lead, Program Governance & Enablement is an individual contributor role within the Integration Management Office... ...Hands, leadership updates, the integration program management platform, and consolidated reporting on contracts, Transition Service Agreements...Full timeWork at office
- ...banking to enrich people's lives. Our customers have named our EQ Bank digital platform (eqbank.ca) one of the top banks in... ...Insights and Market Research Lead will be responsible for leading multiple... ...Pain Points Interpret various Voice of the Customer feedback (e.g. customer...CustomerLong term contractPermanent employmentFull timeTemporary work
$24 - $32 per hour
...potential) We are building a new generation of afterschool programs designed to give students real exposure to modern industries—esports... ..., digital skills, and more. We are looking for Program Lead to take ownership of individual program tracks. This is not a passive...Long term contractContract workPart time$140.6k - $190.6k per year
...Thomson Reuters, we're building the platform that powers CoCounsel's AI... ..., and at scale. As a Lead Platform Engineer , you'll provide... ...on-call rotation supporting customer-facing systems and internal platform... ...solutions. Our Grow My Way programming and skills-first approach...CustomerLong term contractFull timeTemporary workWork at officeLocal areaFlexible hours$118.2k - $168.2k per year
...Thomson Reuters is seeking a Lead AI Platform Owner. This position pairs deep platform engineering... ...real-world solutions. Our Grow My Way programming and skills-first approach ensures you... ...We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking...CustomerFull timeWork at officeLocal areaFlexible hours$120k - $150k per year
...to join us! About the job - Scaled Customer Success Lead Join our Customer Success team in a... ...Marketing, and Sales Operations to build a program that's as streamlined as it is... ...Instrumented CS health and risk on a CS platform (Gainsight, Vitally, ChurnZero) or a homegrown...CustomerWork at officeWorldwide1 day per week- ...CMG Marketing, a full-service marketing, contact center, and program management company, is seeking a highly skilled and experienced Program Administration / Customer Service Representative to join our team. Our company is dedicated to helping our clients achieve their program...CustomerFull timeWork at office
$140.6k - $190.6k per year
...role You’ll own the Azure platform that Thomson Reuters product... ...discussions with product teams, and lead the platform’s technical... ...proficiency in at least one programming language (Python, Go, C#, or... ...our values: Obsess over our Customers, Compete to Win, Challenge (Y...CustomerFull timeWork at officeLocal areaFlexible hours- ...Purpose of the Job : The Lead AI Platform Engineer is accountable for technical leadership, engineering excellence, reliability, operability, and the controlled enablement of the organization’s enterprise AI platforms. This role provides hands-on technical leadership...Full time
- ...QE Technical Lead – Contact Center Platforms Key Skills: Automation & Amazon Connect Location: Toronto, ON Work mode: 4 DAYS HYBRID Skills: • Expertise in QE with Contact Center platforms. • IVR/Routing Automation using Cyara, Hammer etc. •...Permanent employment
- ...Occupational Therapist – MVA & WSIB Program Lead Foundation Health is expanding rapidly and building a dedicated Motor Vehicle Accident (MVA) and WSIB Occupational Therapy program within our multidisciplinary clinic. We are looking for an experienced Occupational Therapist...Full timeContract workPart timeFlexible hours
$110k - $135k per year
...automation. Its centralized platform allows organizations to manage... ...to suppliers, regulators, and customers, through an autonomous agentic... ...with the economic buyer. ~ Lead Quarterly Business Reviews and... ...account. ~ Represent the voice of the customer internally,...CustomerContract workWork at officeWork from home- ...November 10, 2026 11:59 pm EST Program Specialist Job ID: 246234... ...skills • you can coordinate or lead projects and support the planning... ..., and virtual classroom platforms) to develop, deliver, and support... ...Tips, Tools and Resources. Customize your cover letter and resume to...Permanent employmentFull timeContract workTemporary workRemote work
$53.68k - $63.16k per year
...Responsibility: Position: Senior Program Coordinator Location:... ...University ( is Canada's leading provider of real-world, case-... ...Canvas and Insendi learning platforms. Develop and maintain Student... ...technology, agility when systems are customized. Strong database...Long term contractFull timeContract workTemporary workInterim roleWork at officeFlexible hours$156k - $215k per year
...are too, let's talk. The team The UI Platform team is the force multiplier for Okta’s... ...role, serving as a foundational design lead for Okta's global user experience infrastructure... ..., quality, experience, and being the voice of the customer. You hold the quality bar when speed is...CustomerFull timeInternshipWork at officeLocal areaWorldwideFlexible hoursShift work2 days per week- ...support all people in Canada to lead healthier lives. We are... ...opportunity The Resuscitation Program Manager (RPM) plays a critical... ...instructors, training providers, customers, and corporate accounts. This... ...technology, online and social platforms. Knowledge of basic medical...CustomerFull timeWork at officeRemote workHome officeFlexible hours
$45k - $55k per year
...Job Responsibility: People and Program CoordinatorToronto, ONFull Time - Starting... ...opportunity for an avid learner to lead the day to day operations and customer experience at one of Toronto's top... ...) - Interest in social media platforms (Instagram, Tik Tok, Facebook) - Strong...CustomerFull timeRelocationMonday to fridayFlexible hours- ...Canada About the Role: As a CBRE Program Sr. Manager, you will manage a... ...areas within the function. Lead by example and model behaviors... ...Impact the achievement of customer, operational, project, or service... ...the industry's most robust platform. CBRE GWS delivers consistent,...CustomerFull timeInternshipWork at office
- ...FTE Position Role Overview We are seeking a Technical Lead, Agentic AI Platforms to help shape and scale the next generation of AI-enabled... ...internal teams and delivery partners in complex enterprise programs. Core Skills Technical leadership Agentic AI / AI...Permanent employmentFull time2 days per week
$165k - $175k per year
...possible. Join us and help the world’s leading organizations unlock the value of... ...We are looking for an experienced Program Manager to lead large-scale business transformation and... ...CRM, ERP, Data & Analytics, or Cloud platforms preferred. The base compensation...Permanent employmentFull timeLocal area$70.63k per year
...Science Network and is a global leader in ground-breaking research... ...academic productivity. We are the leading department of anesthesia in... ...residents, fellows and faculty. As Program Coordinator, Anesthesia... ...implementing virtual meeting platforms Experience drafting correspondence...Full timeTraineeshipWork at office- ...Job Responsibility: As a Staff Platform Developer, you will take a hands-on role in shaping... ...environments and believe in leading by example, helping your team make informed... ...Secrets Management, GitHub Actions, Argo CD Programming Languages : JavaScript/TypeScript, GoLang...Full time
- ...opportunities. Through our innovative platform, Float enables businesses to... ..., 2024 and 2023 , Float is customer-obsessed, passionate and... ...to our team and product. Your voice is important, and we take having... ...-yield accounts, and industry-leading support, all built in Canada,...CustomerLong term contractFull timeInternshipWork at officeRemote workWork from home
- ...ll deliver... Trustonic’s SaaS platform helps businesses across the globe... ...we grow, we’re looking for an SVP, Customer Operations to join our Executive Team and lead the technical side of every customer... ...environment where your voice is valued and your wellbeing is prioritised...CustomerLong term contractFull timeRemote work
$150k - $200k per year
...products in a single solution for customers like Meta, Uber, H&M, and... ...making us the financial technology platform of choice. At Adyen,... ...Toronto, you will educate and lead our partners through continuous... ...time zones. Feedback: Be the voice and champion for your customer...CustomerLong term contractTemporary workWork at office
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Voice of Customer Platform & Program Lead (Medallia). Be the first to apply!
- customer care coordinator Toronto, ON
- customer service coordinator Toronto, ON
- customer service team leader Toronto, ON
- customer service lead Toronto, ON
- cibc customer contact centre Toronto, ON
- customer Toronto, ON
- customer care coordinator
- customer service coordinator
- customer service team leader
- customer service lead
