Program Senior Manager

Job Responsibility: Posted 10-Jan Service line GWS Segment Role type Full-time Areas of Interest Facilities Management, Investment Banking, Investment Management, Project Management, Property Management, Workplace Strategy Location(s) Toronto - Ontario - Canada About the Role: As a CBRE Program Sr. Manager, you will manage a team responsible for facilitating medium to large, complex, cross-functional projects and programs and the associated team. This job is part of the Program Management function. They are responsible for the creation and delivery of strategic programs representing major company initiatives. What You'll Do:

• Provide formal supervision to employees. Monitor the training and development of staff. Conduct

performance evaluations and coaching. Oversee the recruiting and hiring of new employees.

• Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
• Oversee large cross-functional projects or programs from end to end using a formal process.
• Ensure that all functions remain on schedule and any issues get escalated and resolved so that the program gets completed on time.
• Manage internal and external relationships in support of programs.
• Work with key stakeholders to develop solutions and guide project teams throughout delivery.
• Create & distribute routine PMO reports, which include status reports and updated Gantt charts.
• Apply advanced knowledge to seek and develop new, better methods for accomplishing both individual and department objectives.
• Showcase expertise in own job discipline and in-depth knowledge of other job disciplines within the organization function.
• Coach others to develop in-depth knowledge and expertise in most or all areas within the function.
• Lead by example and model behaviors that are consistent with CBRE RISE values. Anticipates potential objections and persuades others, often at senior levels and of divergent interest, to adopt a different point of view.
• Impact the achievement of customer, operational, project, or service objectives across multi-discipline teams. Work is guided by functional policies which impact the design of procedures and policies.
• Contribute to new products, processes, standards, and/or operational plans in support of achieving functional goals.
• Communicate difficult and complex ideas with the ability to influence.

Applicants must be currently authorized to work in Canada without the need for visa sponsorship now or in the future What You'll Need:

• Bachelor's Degree preferred with 8-10 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. PgMP or PMP certifications preferred
• Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred.
• The innovative mentality to develop methods that go beyond existing solutions.
• Ability to solve unique problems using standard and innovative solutions having a broad impact on the

business.

• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Expert organizational skills with an advanced inquisitive mindset.
• Highly sophisticated math skills. Ability to calculate somewhat complex figures such as percentages,

fractions, and other financial-related calculations. CBRE GWS CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.