Manager, Fund Administration (Associate Director)

Company Description

About MUFG Investor Services

MUFG Investor Services is a trusted partner to many of the world’s largest public and private funds, providing asset servicing and operational solutions built for alternatives. With over $1 trillion in client assets under administration, we offer fund administration, banking, payments, fund financing, foreign exchange overlay, corporate and regulatory services, custody, business consulting, and more. Operating from 17 locations worldwide, we help clients mitigate risk, enhance efficiency, and navigate the operational complexities of today’s investment management landscape. As a division of Mitsubishi UFJ Financial Group (MUFG), one of the world’s largest financial institutions with approximately $3 trillion in assets, we combine deep expertise with the strength and stability of a leading financial institution. To learn more, visit us at

Job Description

• Managing a team of fund accountants responsible for client deliverables such as NAV production, financial statements and associated reports;
• Manage client relationships and act as escalation point for all client queries and resolve issues/queries raised by the client in a timely manner.
• Maintain a high level of client satisfaction and retention.
• Ensure the accuracy of client deliverables prepared by their team and take accountability for meeting service level agreement deadlines.
• Ensure that the team is appropriately trained, engaged and as efficient and effective as possible in achieving organizational targets and goals.
• Assist in the co-ordination of resources and make sure that appropriate cross training and coverage is in place to meet client and organizational expectations for deliverables.
• Take accountability for the audit process, prepare financial statements or review such if prepared by other parties.
• Ensure all processes are performed in accordance with operational controls as stipulated in SOC1 and all relevant checklists are completed.
• Ensure all fees are billed on time and collected in a timely manner for their assigned team.
• Participate actively in various system initiatives and projects as well as contribute to idea generation for future process or technological improvements. Expected to participate on both a local and global level.
• Accountable for tracking and managing; Client profit margins, staff utilization and overtime, client relationship risk reviews, incident management and risk reduction.

Qualifications

• Post-secondary education/University Degree with a concentration in finance or accounting.
• Completion or interest in a professional accounting designation (CA, CGA, CMA, ACCA, ICAEW CFA (or equivalent)) an asset but not required.
• At least 5 years' experience working in the fund administration industry with excellent people management experience. This can include other administrators, investment managers or fund auditors.

Additional Information

What’s in it for you to join MUFG Investor Services?

Take a look at our careers site and you’ll find everything you’d expect from a career with the fastest-growing business at one of the world’s largest financial groups. Now take another look. Because it’s how we defy expectations that really defines us. You’ll feel that difference in all kinds of ways. Our vibrant CULTURE. Connected team. Love of innovation, laser client focus, and next-level LEARNING & DEVELOPMENT.

So, why settle for the ordinary? Apply now for a Brilliantly Different career.

MUFG is an equal opportunity employer