Account Manager (Toronto)

Join the journey!

Our mission is to be the preferred airline of our customers and our team. Open-mindedness, concern for others, intelligence at work, and above all, a good dose of fun allow us to achieve great things every day. Our commitment has earned us the title of best leisure airline in the world several times, and this is just the beginning. Want to join us? You will have the chance to enjoy exclusive travel privileges to explore the world and create unforgettable memories. You will also have the opportunity to work in modern and inspiring work environments.

Job Description

In collaboration with the Sales Manager ,  the Account Manager is responsible for driving commercial growth across an assigned territory by strengthening relationships with retail travel agency partners, identifying new business opportunities, and representing Transat Tours Canada in the marketplace.

Responsibilities

• Develop and maintain strong relationships with retail travel agency partners to stimulate sales growth and increase market share.
• Execute regular sales calls and manage the assigned territory strategically, prioritizing opportunities based on partner potential.
• Identify, support, and develop new business opportunities, including potential group travel business.
• Gather, analyze, and communicate market intelligence, trends, competitive activities, and partner feedback.
• Deliver engaging presentations, product training sessions, and webinars to travel agency partners.
• Represent Transat Tours Canada at industry events, trade shows, consumer events, and networking functions.
• Maintain accurate sales activity records in the CRM system and participate actively in team meetings and training sessions.
• Manage regional marketing initiatives and budgets, track return on investment, and support social media activities that promote sales objectives.

Qualifications

• Postsecondary degree or diploma in Travel and Tourism, Business, Marketing, or a related field.
• Minimum of 3 years of sales experience within the travel industry, preferably with a tour operator.
• Demonstrated ability to build and maintain strong client relationships while identifying and developing business opportunities.
• Strong presentation, communication, negotiation, territory management, and time management skills.
• Must reside in the Greater Toronto Area (GTA), possess a valid driver's license, and have access to a reliable vehicle.
• Excellent proficiency with Microsoft Office tools (including PowerPoint, Excel, Teams, and Copilot), CRM platforms, digital collaboration tools, and social media marketing platforms.
• Ability to quickly learn and adapt to new technologies.
• Excellent verbal and written communication skills in English. French is considered an asset.

Additional Information

• Frequent travel within and outside the assigned territory is required, including occasional overnight stays.
• Availability to work evenings and weekends, as required.
• Please note that the internal job title may differ from the posting title.

Additional Information

#LI-ÉL1

Artificial intelligence tools are used to analyze applications, whether to sort or preselect profiles based on criteria related to job requirements. All applications are then reviewed by our recruitment team to ensure a fair and inclusive process.

Employment Equity

At Transat, we foster an environment where inclusiveness, respect and equity reign. We endeavour to build a workforce that reflects the diversity of our customers as well as the communities to which we travel. We encourage women, members of visible minorities, ethnic minorities, aboriginal peoples as well as people with disabilities to submit their candidacy. Transat will accommodate people with disabilities throughout the recruitment and selection process. If you require an accommodation, please contact us in order to work together in meeting adequately your needs.