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Head Of Operations London

Jagger

Head of Operations — High-Growth AI Company (Canada)

About the Company

We're partnered with one of Canada's fastest-growing startups and one of the fastest-growing AI companies in the world. They have built a portfolio of AI growth agents in the marketing space. Together, they form a complete distribution engine trusted by some of the most growth-obsessed companies in the world.

The Role

As Head of Operations, you'll be the connective tissue of the business — the person who turns a rapid‑moving, high-output team into a well‑oiled machine. Reporting directly to the Founder & CEO, you'll own the systems, processes, and cross‑functional coordination.

What You'll Own

  • Design and implement the operational infrastructure across a multi‑product, multi‑revenue‑stream business
  • Build and manage cross‑functional processes covering engineering, product, GTM, and customer success
  • Own hiring operations — partnering with the team to scale headcount efficiently as the company grows
  • Identify and eliminate friction across the org; build systems before problems become fires
  • Manage vendor relationships, tooling, and operational spend
  • Support the CEO on strategic priorities, special projects, and anything that doesn't yet have an owner

What We're Looking For

  • Proven experience scaling operations at a high‑growth startup
  • Someone who thrives in ambiguity and builds structure without creating bureaucracy
  • Solid cross‑functional operator — equally comfortable in a product conversation and a finance review
  • Bias toward execution; you don't wait to be told what needs to be fixed

Why Join

  • Direct line to the founder; real influence over how the company scales
  • Profitable and growing — not a cash‑burn startup burning runway
  • A team that moves quick, iterates quickly, and doesn't overthink decisions

If this sounds like you - Please apply!

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Vacancy posted 3 hours ago
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