Strategic Director of Transformation Delivery (London)
Manulife
Join Manulife as the Strategic Director of Transformation Delivery to spearhead operational improvement and low-code initiatives within Group Benefits Operations. Your leadership will impact Canada-wide transformation efforts. This role is perfect for a results-driven leader with expertise in Continuous Improvement and technology enablement.
You will oversee the development of CI capabilities while driving the implementation of low-code solutions with an emphasis on operational efficiency. Your analytical skills will help navigate complex challenges and deliver substantial operational outcomes.
Key Responsibilities
- Lead the CI capability across all operational teams
- Ensure rigorous application of improvement methodologies
- Foster a culture of learning and accountability in CI
- Oversee the governance of CI portfolio initiatives
- Collaborate on enterprise-level improvement opportunities
Requirements
- Proven experience in Group Benefits or Financial Services
- Expertise in low-code or automation tools
- Background in change management frameworks
- Experience in agile operational settings
- Strong analytical and strategic leadership skills
Drive impactful transformation and enhance customer experiences through your leadership in Manulife's Group Advantages Operations.
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