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Assistant Manager, Claims

South Western Insurance Group Limited

About this position

Since 1961, South Western Insurance Group Limited (SWG) has been a trusted Managing General Agent, offering a wide range of innovative insurance solutions for specialty, niche, and program needs. We proudly provide underwriting expertise to independent insurance brokers across Canada, helping them find the best solutions for their clients.

Our Nationwide Presence

Our team operates remotely from coast to coast, ensuring that we are accessible and responsive to our brokers' needs, no matter where they are located.

Our Commitment to Excellence and Innovation

At SWG, we are dedicated to excellence in underwriting, risk management, and customer service. We constantly refine our business practices to maintain the highest standards of service and innovation. Our goal is to support our brokers with unparalleled expertise and a proactive approach to finding solutions.

Our Vision

“To be the preferred MGA based on superior service and underwriting excellence delivered by knowledgeable staff.”

Our Culture

At SWG, we foster a collaborative and supportive work environment. Our employees are encouraged to innovate and grow, contributing to a dynamic and forward-thinking culture. We believe in investing in our people, who are the foundation of our success and the key to our continued growth.

Join us at SWG, where we combine tradition with innovation to lead the way in the insurance industry. Be a part of a team that values excellence, supports professional development, and is committed to making a difference.

We also offer:

Flexible work hours with fully remote work

Comprehensive Health Benefits (SWG pays for most premiums)

Support of continuing education training and programs

About the Opportunity

This job involves managing customer inquiries, collaborating with teams, liaising with brokers and insurers, and providing support on claims file handling. You'll report to the VP, Operations and work closely with the external partners including adjusters and legal counsel. The role will assess coverage, assess reserves, evaluate litigation strategy, consider settlement opportunities and make recommendations to the insurer. Additionally, you'll review and analyze claims results, provide potential coverage improvements to management. The role will provide an opportunity

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Vacancy posted 3 hours ago
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