Administration Clerk

Job Responsibility:

Administration Clerk

Competition #

8111

Job Title

Administration Clerk

Department

Business Development & Accounts Payable

Status

Temporary (May to Oct )

Work Type

Full-time

Affiliation

CUPE Clerical

Shift Assignment

Days

Bilingualism Required

No

Police Check Requirement

Criminal Record and Judicial Matters Check

Site

Sudbury Outpatient Centre-Cupe Clerical

Salary Information

$26.26 - $27.75 / hour

Application Closing Date

May 28

KEY FUNCTION :

Provide general clerical, office administration, and customer service support to the Accounts Payable department.

REPORTING :

Under the general direction of the Manager, Business Development and Accounts Payable.

DUTIES :

• Answer telephone queries or redirect as required.

• Reply to general email inquiries from departmental inbox or redirect as required.

• Serve walk-in customers with their queries or redirect as required.

• Complete mail drop off, pick up, distribution, and process returned mail.

• Print, fold, and insert paper cheques, letters, or other departmental communications.

• Order supplies and services and create purchase requisitions in Meditech as required.

• Assist with administration functions of complaint process (i.e. record incoming complaints).

• File paper and electronic documentation, update forms, templates, and procedural and standard of work documents.

• Process weekly cheque runs, including printing paper cheques and transferring electronic files to the bank.

• Complete monthly workplace Health and Safety inspections as required.

• Participate in education and training specific to current, relevant federal and provincial health and safety legislation, standards and guidelines.

• Participate in hospital training as required.

• Assist with improvement initiatives as required.

• Perform other duties as required.

QUALIFICATIONS

EDUCATION AND TRAINING:

• Minimum of a (1) one year Diploma or Certificate in a business administration field, from an accredited college.

• Ministry of Labour “Worker Health and Safety Awareness in 4 Steps” training certificate is required.

EXPERIENCE:

• Minimum of six (6) months' experience working in an office administration / customer service role.

• Experience working in a hospital setting or other confidential/sensitive work environment is preferred.

KNOWLEDGE/SKILLS/ABILITIES:

• Demonstrated detail-oriented and strong organizational skills.

• Demonstrated ability to provide courteous customer service.

• Demonstrated ability to type a minimum of 50 words per minute.

• Demonstrated ability to use and troubleshoot office equipment (e.g. photocopiers, printers, cheque sealing machine, etc.).

• Demonstrated computer skills with intermediate proficiency in Microsoft Office software (e.g. Word, Excel, Outlook and basic proficiency in Power Point) and Adobe Acrobat.

• Demonstrated experience using Meditech software is preferred.

• Demonstrated ability to effectively interact and communicate with vendors and healthcare workers.

• Demonstrated interpersonal and communication skills.

• Demonstrated ability to prioritize tasks.

• Demonstrated compliance with HSN's privacy policy.

• Demonstrated commitment to the safety of co-workers and patients.

PERSONAL SUITABILITY:

• Successful Criminal Record Judicial Matters Check (CRJMC) is required.

• Ability to use tact and discretion in dealing with health care providers and patients.

• Demonstrated ability to work effectively as a member of an interdisciplinary team.

• Demonstrated ability to perform with minimal supervision; to prioritize duties.

• Ability to travel between local sites.

• Demonstrated commitment to ongoing professional development.

• Demonstrated professionalism in dealing with confidential and sensitive issues.

• Demonstrated positive work record and good attendance record.

• Ability to meet the physical and sensory demands of the job.

Selection Process: Candidates will be selected for this position on the basis of their skill, ability, experience and qualifications as identified in the resume and completed Application Form submitted. The Hospital reserves the right to conduct a formal interview where required.

Health Sciences North is committed to providing accommodations to applicants with disabilities to enable their participation in the recruitment, assessment, selection and hiring stages of employment.

HSN THANKS ALL APPLICANTS. ONLY THOSE SELECTED FOR INTERVIEWS WILL BE CONTACTED. WE WILL NOT ACCEPT APPLICATIONS AFTER THE CLOSING DATE AND TIME.